EXCELÊNCIA NO ATENDIMENTO A CLIENTES: um estudo de caso

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1. EXCELÊNCIA NO ATENDIMENTO A CLIENTES: um estudo de caso

FACULDADE TECSOMA Curso de Administra o EXCEL NCIA NO ATENDIMENTO A CLIENTES um estudo de caso na ag ncia da CEMIG em Paracatu MG Cl lia de F tima Borges Paracatu 2011 Cl lia de F tima Borges EXCEL NCIA NO ATENDIMENTO A CLIENTES um estudo de caso na ag ncia da CEMIG em Paracatu MG Monografia apresentada disciplina metodol gica do Est gio Supervisionado II ministrada pelo professor Geraldo B B de Oliveira como requisito parcial para obten o
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