Enquire Librarian Training Manual OCLC Ltd 2015 Unless otherwise stated OCLC owns the copyright in this document including the content page layout graphical images logos photographs and trademarks With the exception of permitted fair dealing under the Copyright Designs and Patents Act 1988 no part of this document may be reproduced or transmitted in any form or by any means or stored in any electronic retrieval system without prior written permission of OCLC All m
OCLC Enquire Biennial Staff Survey And End User Survey Summer 2015 Local citizens comments Absolutely brilliant service Professional friendly fast very effective The best features of the service were the availability at a time to suit me and the speed of response Library comments It s amazing that our customers can get their questions answered even when our libraries are closed It also helps when staff in libraries are not always know