MITSUBISHI ELECTRIC RESEARCH LABORATORIES http www merl com DiamondHelp A Graphical User Interface Framework for Human Computer Collaboration Rich C Sidner C Lesh N Garland A Booth S Chimani M TR2004 114 September 2004 Abstract DiamondHelp is a reusable Java framework for building graphical user interfaces based on the collaborative paradigm of human computer interaction DiamondHelps graphical design com bines a generic conversational interface ada
World 2011 Help Problem Solving and Troubleshooting Daniel Rodwell Australian National University auc XWII Intro Outline Today s Session Two Parts Problem Solving Concepts and Theory Methods Group Solve Troubleshooting Concepts Methods e XWII Today What s in it Professional Development workshop Toolset for you to use Lighthearted not too serious Mixture of Skills and Backgrounds hopefully th