Practical Troubleshooting Guide for the Call Center Agent

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1. Practical Troubleshooting Guide for the Call Center Agent

OKI PRINTING SOLUTIONS Practical Troubleshooting Guide for the Call Center Agent This document has been designed based on industry accepted troubleshooting techniques and the Oki Data MFP product line For specific details on other Oki printing devices refer to the documentation available for those products For illustration purposes the CX3641 MFP product is used Contents Chapter 1 Troubleshooting 101 1 1 Asking the Right Questions 1 2 The Troubleshooting
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