Roku R1011 IP-STB User Manual R1011 2015 09 17

Roku, Inc. IP-STB R1011 2015 09 17

R1011-User Manual-2015-09-17

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Let’s get started.
What’s in the box
Remote control with
in-ear headphone jack
Roku player
2 x AA Alkaline
In-ear headphones
Power adapter
Get to know your Roku
Front view
Back view
Status light – Flashes slowly when the Roku player starts up. Glows when
it’s on. Flashes once with each press of the remote control.
USB port – Plays your home videos, movies, music and photos from
supported USB drives. For supported file types, visit
Power port – Connects your Roku player to a 120V AC power source with
the included power adapter.
Reset button – Resets your Roku player to its original factory settings
when pressed and held for 10 seconds (a feature you’ll rarely, if ever, use).
Ethernet port – Connects your Roku player to a wired network with an
Ethernet cable (not included).
HDMI port – Connects your Roku player to an HDTV with an HDMI cable
(not included).
Storage expansion slot – Lets you increase your storage capacity for
Roku channels and games with a microSD card (optional, not included).
Did you notice? Your Roku player has no on/off switch. It’s simpler that way
and draws very little power—less than a nightlight! Keep it plugged in so that
it can download the latest software updates automatically.
What you need
Roku player
HDMI cable
(sold separately)
High-speed Internet connection
(DSL or cable modem)
Pssst! Your router can be wireless (any Wi-Fi) or wired. For wired networks,
you’ll also need an Ethernet cable (not included).
What to do Step 1
Ready for the step-by-step? We’ve only got four…
Connect your player
Use an HDMI cable (not included) to make the connection depicted in the
diagram below:
•• Connect one end to the HDMI port on the back of your Roku player.
•• Connect the other end to an open HDMI port on your TV.
Did you know? Because HDMI outputs digital video and audio, you don’t
need a separate audio cable. HDMI also supports up to 7.1 surround sound
(where available). Got a receiver? You can also use HDMI to route video and
audio directly through your receiver if it supports HDMI video pass-through.
What to do Step 2
Power up key components
In this step, we’ll make sure all systems are GO!
First, power your Roku remote by inserting the included batteries:
•• Turn the remote control over and locate the rectangular battery door on the
rear of the unit.
•• Press the latch at the top of the battery door down while simultaneously
removing the battery door.
•• Insert the batteries into their slots, making sure to match the positive (+) and
negative (-) signs.
•• Place the battery door back over the compartment and press it gently down
until the latch snaps securely into place.
What to do Step 2 (continued)
Next, power on your Roku player by connecting it to a wall outlet using the
included power adapter, like this:
Finally, power on your TV and look for a Roku message to fill the screen.
Blank screen? If your TV does not display a Roku screen, make sure your TV
input matches the physical connection used to connect your Roku player. Press
the Input button (sometimes called Source) on your TV or TV remote to cycle
through the various video inputs available until you see a Roku screen.
What to do Step 3
Configure your network
Step 3 establishes your network connection and brings out your inner geek. You
can do it! Just choose either wireless or wired and read on for instructions:
Wireless: If you use a wireless network, you can grab that Roku remote and jump
right into Guided Setup. When prompted, select “Wireless” as your network
connection and have your network name and password ready. Then:
•• Select your network from the list of available networks.
•• Enter your network password, if you use one. Remember, network passwords
are case sensitive.
Dos and don’ts on where to place your Roku player:
•• DO place your player within range of your wireless network.
•• DON’T place your player in an enclosed cabinet; it may interfere with
the wireless signal.
•• DON’T place your player beneath anything; it may cause the player to
overheat. Eeeeks.
What to do Step 3 (continued)
Wired: If you use a wired network, this step is a snap. Simply make the two
connections depicted in the diagram below, and then use your Roku remote to
select “Wired” from the on-screen network options.
•• Connect one end to the Ethernet port on the back of your Roku player.
•• Connect the other end to an open Ethernet port on your router.
What to do Step 4
Complete Guided Setup
It’s the final stretch and hooray—it’s a breeze! Continue following the on-screen
instructions and you’ll:
•• Get the latest software.
•• Select the video output resolution.
•• Link the Roku player to your Roku account on your computer.
And setup is done...congratulations! Continue using that Roku remote, which you
can learn more about on the following pages, to personalize your channel line-up,
stream movies or play games. The fun part has just begun, we promise.
Your Roku account: During Guided Setup, you’ll be prompted to create
your Roku account online at Your Roku player will generate
a unique code that links your player to your new account. Roku accounts
are free and secure. And while a valid credit card number is required to
create your account, rest assured you will only be charged if you authorize
purchases of apps and games from the Roku Channel Store.
Get to know your remote!
First a couple of fun-facts about your Roku enhanced remote.
•• It can hush your TV. When you plug headphones into the headphone jack, the
TV is automatically muted. Use the Volume UP and DOWN buttons on the side
of your remote to control the volume of your headphones to your liking.
•• It’s sensitive and smart. The Roku 3 remote incorporates motion-sensing
technology, allowing more precise and detailed control of gameplay.
•• It comes with an adjustable wrist strap—for good reason. Since some games
make you sweat, sporting the wrist strap is a very good idea. You don’t
want to crack the screen of your beautiful TV—or harm anyone or anything
around you.
Buckle up: Open the lever on the strap lock and place your hand through the
wrist strap. Hold the remote firmly in your hand. Slide the strap lock up so that
the strap will not fall off your wrist. Do not over-tighten the strap lock so that
it’s uncomfortable. It should just be tight enough to hold the wrist strap in place.
Close the lever to hold the strap lock in place.
Get to know your remote! (continued)
The Roku remote should feel right at home in your hand. We designed it to be
incredibly intuitive for watching TV and great for gaming, too! Plus, this one
includes a headphone jack for the included in-ear headphones!
[BACK] Return to previous screen
[HOME] Return to Roku home screen
[UP] or [DOWN] Move up or down; [LEFT] or [RIGHT] Move left or right
[IN-EAR HEADPHONES JACK] Plug in your in-ear headphones here
[VOLUME +/-] Increase/Decrease the volume of your headphones
[INSTANT REPLAY] Replay last 7 seconds of video
[OK] Select an option from a menu
[OPTIONS] View more options
[REV SCAN] Rewind, scroll left one page at a time
[PLAY/PAUSE] Start or pause playback
[FWD SCAN] Fast forward, scroll right one page at a time
[A & B] Action buttons for gaming
[STATUS LED] Displays remote usage information
Cool: Because your enhanced remote uses radio frequency instead of
infrared, you don’t need to have a direct line of sight to your Roku player!
Get your free Roku app!
Got a smart phone or tablet? With the free Roku app, you can turn your iOS or
Android device into a control center for your Roku streaming player. Launch
channels, use your phone as a remote and find new channels to watch. Plus, you
can even stream music and photos saved on your device right to your TV!
Additional features include:
•• Launch or rate any channel with a tap of your finger.
•• Use a simple touch and swipe based remote control. Includes instant replay,
back and options buttons.
•• Easily browse hundreds of channels in the Roku Channel Store.
•• Quickly add and remove channels to/from your Roku player.
•• Control and switch between multiple Roku players.
Having trouble completing Guided Setup? Don’t worry: It’s usually an easy fix.
If you cannot see a picture on your TV:
•• Make sure your TV is turned on. (This tip could save you some embarrassment.)
•• Make sure the connectors on the cables between your Roku player and your TV
or home theater receiver are pushed in all the way.
•• Make sure the video input on your TV or home theater receiver is set to match
the output (usually HDMI or composite video) used with the Roku player. Most
TVs have an Input button on the remote control to change video inputs.
•• Make sure the power cable for the Roku player is connected snugly to the Roku
player on one end and to a working power source on the other end. If the Roku
player is powered, the status light on the front of the unit will be on.
•• If you are using HDMI with a home theater receiver, make sure the HDMI
cable from your Roku player is connected to an HDMI-in port on your receiver
and the HDMI cable from an HDMI-out port on your receiver is connected to
your TV.
If you cannot connect to your wireless home network during guided setup:
•• If you are not getting 3 or more signal-strength bars above your wireless
network, adjust the location of your Roku player and/or wireless router. (See
tips on DOs and DON’Ts regarding Roku placement in Step 3.)
•• Make sure there are no obstructions, like cement walls, between your Roku
player and your wireless router.
•• Make sure you select “Wireless” and not “Wired” on the “Network connection
selection” screen.
Troubleshooting (continued)
•• Make sure you select the correct wireless router name on the “Choose wireless
network” screen.
•• Make sure you input the correct password, if your network is security-enabled
(password is case sensitive).
•• If you have turned off SSID broadcasting on your wireless router, you can add
your network by selecting “My network is not shown” from the “Select wireless
network” screen.
If you can’t hear sound:
•• Make sure the connectors on the cables between your Roku player and your
TV or home theater receiver are pushed in all the way.
•• Make sure the volume on your TV or home theater receiver is turned up and
isn’t on mute.
•• If you connected your Roku player to a home theater receiver, make sure you
receiver is turned on.
•• Make sure the input on your TV or home theater receiver matches the output
(HDMI or analog audio) used with your Roku player.
If the Roku remote control isn’t functioning:
•• Try moving closer to your Roku player.
•• Make sure the batteries are working and inserted properly (see Step 2).
•• Make sure your remote is paired (see next section) with the Roku player.
•• If the status light on the front of your Roku player flashes once each time you
press a remote button, the problem is not with the remote.
Pairing your remote control:
The Roku remote should automatically pair with your Roku player at the beginning
of Guided Setup. If you are not able to use the remote to navigate through Guided
Setup, you can manually pair the Roku remote by following these steps:
Prepare your Roku player to pair by unplugging the
power adapter and plugging it back in.
Open the Roku remote battery compartment using the
instructions in Step 2.
Place the Roku remote in close proximity with your Roku
Press and hold the pairing button inside the battery
compartment for 3 seconds.
Wait about 10 seconds for the remote LED to stop
Try using the Roku remote again.
Pairing button
(in battery compartment)
If you couldn’t find what you need:
Visit for more help.
Need more help?
Get the most out of your Roku player.
Check out our FAQs, instructional videos and user forums.
© 2009-2012 by Roku, Inc. All rights reserved. Roku and the Roku logo are registered trademarks of Roku, Inc. Other brand and
product names are trademarks or registered trademarks of their respective holders.
Roku Player
Important Product Information
The License Agreement
The Roku and third-party software license terms can be found at: Use of the Roku player constitutes
acceptance of as well as agreement to those license terms.
Ninety (90) Day Limited Hardware Warranty
Subject to the additional terms and conditions set forth below, Roku provides this Limited Warranty:
• Only to the person or entity that originally purchased the Player from Roku or from one of its authorized resellers or distributors;
• Only for Players purchased and delivered to the end user within the United States and Canada.
Limited Warranty
Roku warrants the Roku Player (“Player”) hardware against defects in materials and workmanship under normal use for a period of
ninety (90) days from the date of purchase (“Warranty Period”). If Roku determines that the Player’s hardware is defective, Roku
will either repair the unit or replace the unit with either a new or rebuilt Player, at its option. If the Warranty Period has expired or is
otherwise not applicable (see Scope and Limitation on Warranty below), we will return the Player to you.  More information about
Return and Warranty Service Process
Please access and review the online help resources at before seeking warranty service. To return or obtain
warranty service for a Player, you must first obtain a Return Merchandise Authorization (RMA) number from a Customer Support
Representative (CSR) at Roku. Customer Support contact information can be found by visiting RMA
numbers expire thirty days from issuance. Roku may attempt to troubleshoot a warranty-related problem prior to issuing a RMA
number. Please be prepared to provide additional information upon request. Once a RMA number is obtained, you must ship your
Player, freight prepaid, together with proof of purchase and all accessories, in either the original packaging or packaging affording an
equal degree of protection, to the Roku authorized distribution facility identified by the CSR. Failure to return any of the accessories
could result in a delay and/or result in an invoice to you or credit to Roku for the missing accessories.
Important: When emailing for a RMA number, please provide the following information with your request: (a) model number, (b)
serial number, (c) problem description, (d) software version (located in the System Configuration menu), (e) date of purchase, (f)
place of purchase (reseller or online place of purchase), and (g) return shipping address (P.O. boxes are not accepted).
Scope of and Limitation on Warranty
The warranty on the Player is limited to the repair or replacement of defective units as described in the Limited Warranty section above.
This warranty does not cover customer training or education, installation, set up adjustments, or signal reception problems. This warranty
also does not cover any issue related to the service provided by your Service Provider, including but not limited to service disruption,
changes in service terms, changes in offerings, changes in format, or technical problems. This warranty does not cover damage due to
acts of God, accident, misuse, abuse, negligence, commercial use or modification of, or to any part of, your Player. This warranty does
not cover damage due to improper operation or maintenance, connection to improper voltage supply or attempted repair by anyone
other than a facility authorized by Roku to service your Player. This warranty does not cover consumables (such as fuses and batteries).
Legal Notices
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through 11.
Wireless Radio Use:
This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Note to US model owner:
To comply with US FCC regulation, the country selection function has been completely removed from all US models.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed
at the factory to match the intended destination. The firmware setting is not accessible by the end user.
Industry Canada statement
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
French translation:
Ce dispositif est conforme à la norme CNR-210 d’Industrie Canada applicable aux appareils radio exempts de licence. Son
fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce
dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.
IC Statement
This radio transmitter (5959A-R1011) has been approved by Industry Canada to operate with the
antenna types listed below with the maximum permissible gain indicated. Antenna types not
included in this list, having a gain greater than the maximum gain indicated for that type, are strictly
prohibited for use with this device.
Le présent émetteur radio (5959A-R1011) a été approuvé par Industrie Canada pour fonctionner
avec les types d'antenne énumérés ci?dessous et ayant un gain admissible maximal. Les types
d'antenne non inclus dans cette liste, et dont le gain est supérieur au gain maximal indiqué, sont
strictement interdits pour l'exploitation de l'émetteur.
i. the device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential
for harmful interference to co-channel mobile satellite systems;
i. les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont réservés uniquement pour
une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de
satellites mobiles utilisant les mêmes canaux;
Safety Precautions
This product has been designed with the highest concern for safety. However, any electrical device, if used improperly, has the
potential for causing fire, electrical shock or personal injury. To help ensure accident-free operation, follow these guidelines:
• Observe all warnings, precautions and instructions.
• Regularly inspect the AC power adapter for damage.
• Stop use, unplug the AC power adapter from the electrical outlet and disconnect any other cables immediately if the Player
		 functions in an abnormal manner, produces unusual sounds or smells or becomes too hot to touch.
• For more information on product safety and troubleshooting, please go to
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions
Use and Handling
• When playing video games, use in a well-lit area and stand or sit as far away from the television screen as possible.
• Take a 10-15 minute break every hour if playing video games and avoid prolonged use of the remote.
• Stop using the Player immediately if you begin to feel tired or if you experience discomfort or pain in your hands
or arms while operating the wireless remote; if the condition persists, consult a doctor.
• If you experience any of the following health problems, discontinue use of the Player immediately:
— Dizziness, nausea, fatigue or symptoms similar to motion sickness.
— Discomfort or pain in a part of the body, such as eyes, ears, hands, or arms.
		 If symptoms persist, consult your physician.
• Keep the Player and accessories, including cable ties and fasteners, out of the reach of small children.
• Do not touch the Player or connected cables during an electrical storm.
• Do not allow liquid, small particles or other foreign objects to get into the Player or accessories.
• Do not expose the Player to smoke or steam.
• Do not expose the Player or accessories to high, temperatures, high humidity or direct sunlight.
• Do not place the Player or the remote on the floor or in a place where they may cause someone to trip or stumble.
Copyright © 2012 Roku, Inc. All rights reserved. Roku and the
Roku logo are trademarks or registered trademarks of Roku, Inc.

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History When                    : 2011:03:18 14:00:45-07:00, 2011:03:18 14:17:57-07:00, 2011:03:18 14:17:57-07:00, 2011:03:18 14:23:30-07:00, 2011:03:18 15:40:23-07:00, 2011:03:18 16:42:54-07:00, 2011:03:18 16:46:09-07:00, 2011:03:18 17:02:49-07:00, 2011:03:18 17:05:16-07:00, 2011:03:18 17:11:06-07:00, 2011:03:18 17:32:50-07:00, 2011:03:18 17:41:50-07:00, 2011:03:24 13:12:23-07:00, 2011:04:01 12:37:01-07:00, 2011:04:01 15:29:29-07:00, 2011:04:01 15:54:46-07:00, 2011:04:02 13:00:06-07:00, 2011:04:02 13:05:13-07:00, 2011:04:06 14:38:23-07:00, 2011:04:06 14:46:52-07:00, 2011:04:06 14:54:44-07:00, 2012:08:02 15:36:41-07:00, 2012:08:02 15:36:41-07:00, 2012:08:02 15:37:10-07:00, 2012:08:02 15:37:10-07:00, 2012:08:07 14:41:50-07:00, 2012:08:07 15:34:21-07:00, 2012:08:07 15:42:07-07:00, 2012:08:07 15:46:28-07:00, 2012:08:07 16:19:30-07:00, 2012:08:22 12:20:09-07:00, 2012:08:22 12:20:29-07:00, 2012:08:22 12:20:29-07:00, 2012:08:22 12:30:35-07:00, 2012:08:22 12:30:35-07:00, 2012:08:22 13:46:35-07:00, 2012:08:22 13:49:28-07:00, 2012:08:22 13:59:29-07:00, 2012:08:22 15:27:41-07:00, 2012:08:22 16:59:19-07:00, 2012:08:23 10:03:16-07:00, 2012:08:23 10:13:13-07:00, 2012:08:23 11:18:09-07:00, 2012:08:23 11:20:37-07:00, 2012:08:23 11:52:41-07:00, 2012:08:23 14:47:20-07:00, 2012:08:24 09:33:46-07:00, 2012:08:24 15:48:20-07:00, 2012:08:28 15:24:59-07:00, 2012:08:28 16:19:18-07:00, 2012:08:28 16:44:55-07:00, 2012:08:29 15:26:23-07:00, 2012:08:30 14:12:14-07:00, 2012:08:30 14:26:41-07:00, 2012:08:30 17:30:02-07:00, 2012:09:11 10:04:42-07:00, 2012:09:11 10:09:51-07:00, 2012:09:11 10:28:38-07:00, 2012:09:11 10:34:08-07:00, 2012:09:11 14:32:40-07:00, 2012:09:27 13:59:35-07:00
History Software Agent          : Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5
History Changed                 : /, /metadata, /, /, /, /, /, /, /, /, /, /, /, /, /, /, /, /, /, /, /;/metadata, /metadata, /metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /metadata, /;/metadata, /metadata, /, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata
Derived From Instance ID        : xmp.iid:B8F1D37F072068118083C338D6E0F436
Derived From Document ID        : xmp.did:B7F1D37F072068118083C338D6E0F436
Derived From Original Document ID: xmp.did:01801174072068119109DDB4CD2DC36B
Derived From Rendition Class    : default
Doc Change Count                : 1303
Format                          : application/pdf
Producer                        : Adobe PDF Library 9.9
Trapped                         : False
Postscript Name                 : Gotham-Bold, Gotham-Book, Gotham-Light, Gotham-Medium
Page Count                      : 24
Creator                         : Adobe InDesign CS5.5 (7.5.3)
EXIF Metadata provided by
FCC ID Filing: TC2-R1011

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