Dell Kvm 2160As Owners Manual User’s Guide

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Dell™ Console Switch

Console Switch
Installer/User’s Guide

Model: Console Switch

w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

Notes and Cautions
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

___________________
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc. Avocent is a trademark of Avocent Corporation. OSCAR is
a registered trademark of Avocent Corporation or its affiliates; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft
Corporation. As an ENERGY STAR Partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy
efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model Console Switch
October 2004

Contents
1

Product Overview
Features and Benefits

. . . . . . . . . . . . . . . . . . . . . . . . . . .

SIP Intelligent Module .

. . . . . . . . . . . . . . . . . . . . . . . . . .

Multiplatform Support . . . . . .
OSCAR Graphical User Interface .
Security . . . . . . . . . . . .
Video . . . . . . . . . . . . . .
Plug and Play . . . . . . . . . .
FLASH Upgradable . . . . . . .
Tiering Expansion . . . . . . . .
Safety Precautions .

. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
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. . . . . . . . . . . . . . . . . . . . . . . . . . . .

General . . . . . . . . . .
Rack Mounting of Systems .

2

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13

. . . . . . . . . . . . . . . . . . . . . .

Installation
Getting Started

Supplied with the Console Switch
Additional Items Needed . . . .

. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .

Rack Mounting Your Console Switch Unit .

. . . . . . . . . . . . . . . . .

To install the 1U four point switch mounting bracket:

13
13
13

. . . . . . . . . .

14

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16

Tiering Console Switches

. . . . . . . . . . . . . . . . . . . . . . . . .

18

Adding Legacy Switches .

. . . . . . . . . . . . . . . . . . . . . . . . .

20

Installing the Console Switch

Setting Up Your Console Switch System

3

7

. . . . . . . . . . . . . . . . . .

22

Basic Operation
Controlling Your System at the Local User Ports .
Viewing and Selecting Ports and Servers .

. . . . . . . . . . . . . .

23

. . . . . . . . . . . . . . . . .

23

Contents

3

Viewing the Status of Your Switch
Selecting Servers . . . . . . . .
Soft Switching . . . . . . . . .
Navigating the OSCAR Interface .

. . . . . . . . . . . . . . . . . . .

24
25
25
26

Configuring OSCAR Interface Menus

. . . . . . . . . . . . . . . . . . . .

27

Assigning Server Names . . .
Assigning Device Types . . . .
Changing the Display Behavior.
Controlling the Status Flag . . .
Setting Console Security . . .

. . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . .

28
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34

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37

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38

Displaying Version Information .
Resetting a SIP

. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .

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39

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40

Resetting Your Keyboard and Mouse
Scanning Your System

. . . . . . . . . . . . . . . . . . .

Running System Diagnostics
Broadcasting to Servers

. . . . . . . . . . . . . . . . . . . . . . . .

42

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44

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46

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49

Changing Your Switch Mode (16-port Console Switch Only)

A Appendices
Appendix A: Flash Upgrades

Upgrading the Console Switch .
Items Needed for the Upgrade .
Upgrading Firmware. . . . . .
Upgrading the SIP . . . . . . .

. . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . .
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54

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56
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56
57

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59

Appendix B: Technical Specifications
Appendix C: Notifications
USA Notification . .
Canadian Notification
Japanese Approvals
Taiwanese Approvals
Agency Approvals. .

Index
4

Contents

49
49
49
51

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. . . . . . . . . . . . . . . . . . . . . . . . .

Figures
Figure 1-1.

Console Switch

Figure 1-2.

Example of a Console Switch Configuration

Figure 2-1.

OU Mounting Bracket Installation

Figure 2-2.

1U Installation

Figure 2-3.

Basic Console Switch Configuration

Figure 2-4.

Console Switch Configuration with a Tiered Switch

Figure 2-5.

Console Switch Configuration with a
Legacy KVM Switch . . . . . . .

. . . . . . . . . . . . . . . . . .

7

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9

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14

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16

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17

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19

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21

Figure 3-1.

Main Dialog Box

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24

Figure 3-2.

Setup Dialog Box

. . . . . . . . . . . . . . . . . .

28

Figure 3-3.

Names Dialog Box

Figure 3-4.

Name Modify Dialog Box

Figure 3-5.

Devices Dialog Box

Figure 3-6.

Device Modify Dialog Box

Figure 3-7.

. . . . . . . . . . . . . . . . .

29

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29

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30

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31

Menu Dialog Box

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32

Figure 3-8.

Flag Dialog Box

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33

Figure 3-9.

Set Position Flag

. . . . . . . . . . . . . . . . . .

34

Figure 3-10.

Security Dialog Box

. . . . . . . . . . . . . . . . .

35

Figure 3-11.

Version Dialog Box

. . . . . . . . . . . . . . . . .

37

Figure 3-12.

SIP Selection Dialog Box

Figure 3-13.

. . . . . . . . . . . . . .

38

SIP Version Dialog Box

. . . . . . . . . . . . . . .

38

Figure 3-14.

SIP Version Dialog Box

. . . . . . . . . . . . . . .

39

Figure 3-15.

Commands Dialog Box

. . . . . . . . . . . . . . .

40

Figure 3-16.

Scan Dialog Box

. . . . . . . . . . . . . . . . . .

41

Figure 3-17.

Commands Dialog Box

. . . . . . . . . . . . . . .

42

Figure 3-18.

Diagnostics Dialog Box

. . . . . . . . . . . . . . .

43

Figure 3-19.

Diagnostics Warning Message Box

Figure 3-20.

Broadcast Dialog Box

Figure 3-21.

Broadcast Enable Dialog Box

Figure 3-22.

Switch Dialog Box

Figure 4-1.

SIP Status Dialog Box.

. . . . . . . . . .

44

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45

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46

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47

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51

Contents

5

Figure 4-2.

SIP Upgrade Dialog Box

. . . . . . . . . . . . . .

51

Figure 4-3.

Version Dialog Box

. . . . . . . . . . . . . . . . .

52

Figure 4-4.

SIP Selection Dialog Box

Figure 4-5.

SIP Version Dialog Box

Figure 4-6.

SIP Load Dialog Box

Table 1-1.

SIP Resolution and Refresh Rates

Table 2-1.

Legacy Switch Support

Table 3-1.

OSCAR Interface Status Symbols .

Table 3-2.

OSCAR Interface Navigation Basics .

Table 3-3.

Setup Features to Manage Routine Tasks for
Your Servers . . . . . . . . . . . . . .

. . . . . . . . . . . . . .

52

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53

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53

Tables

6

Contents

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8
20
24
26
27

Table 3-4.

OSCAR Status Flags

Table 3-5.

Diagnostic Test Details

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43

Table 4-1.

Technical Specifications

. . . . . . . . . . . . . .

54

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33

1
Product Overview
Features and Benefits
The 8-Port and 16-port Dell™ Console Switches integrate keyboard, video, and mouse (KVM)
switching technology with advanced cable management, flexible access for up to two simultaneous
users, and an intuitive user interface. The Console Switch features powerful on-screen
management for easy system configuration and server selection.
NOTE: The 8-Port Console Switch enables a single local user to access any attached servers whereas
the 16-port switch allows two simultaneous users to access attached servers.
A unique benefit of the Console Switch is the Server Interface Pod (SIP) intelligent module. By
utilizing CAT 5 cabling the SIP dramatically reduces cable clutter, while providing optimal
resolution and video settings. The built-in memory of the SIP simplifies configuration by assigning
and retaining unique server names and Electronic ID (EID) numbers for each attached server. The
SIP is powered directly from the server and provides Keep Alive functionality even if the Console
Switch is not powered.
Figure 1-1.

Console Switch

SIP Intelligent Module
SIPs allow direct KVM connectivity to servers in your Console Switch. Each Console Switch has
either 8 or 16 Analog Rack Interface (ARI) ports for connecting SIPs.
Utilizing a SIP, you can attach additional switches to expand your Console Switch system. This
flexibility allows you to add capacity as your data center grows.

Product Overview

7

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Multiplatform Support
The SIPs available with your Console Switch support PS/2 and USB server environments. PS/2,
USB, Sun, and serial cabling options are also available using Avocent™ AVRIQ intelligent cables.
Using the On-Screen Configuration and Activity Reporting (OSCAR ®) graphical user interface in
conjunction with these modules allows you to switch easily across platforms.

OSCAR Graphical User Interface
The Console Switch uses the OSCAR interface, which features intuitive menus to configure your
switch system and select computers. Computers can be identified by unique name, EID or port
number, allowing you to assign unique server names.

Security
The OSCAR interface allows you to protect your system with a screen saver password. After a userdefined time, the screen saver mode engages, and access is prohibited until the appropriate
password is entered to reactivate the system.

Video
The Console Switch provides optimal resolution for analog VGA, SVGA, and XGA video. Achieve
resolutions of up to 1600 x 1200 with a 10-foot cable and up to 800 x 600 with a 100-foot cable.
Resolutions will vary depending upon the length of cable separating your switch and servers.
Table 1-1.

SIP Resolution and Refresh Rates

Maximum Resolution

Refresh Rate

Video Type

720 x 400

70 Hz

VGA

640 x 480

60 Hz

VGA

640 x 480

72 Hz

VESA

640 x 480

75 Hz

VESA

800 x 600

56 Hz

VESA

800 x 600

60 Hz

VESA

800 x 600

72 Hz

VESA

800 x 600

75 Hz

VESA

1024 x 768

60 Hz

VESA

1024 x 768

70 Hz

VESA

1024 x 768

75 Hz

VESA

Plug and Play
The Console Switch also supports Display Data Channel (DDC) Plug and Play, which automates
configuration of the monitor and is compliant with the VESA DDC2B standard.
8

Product Overview

FLASH Upgradable
You can upgrade your firmware at any time through a simple update utility to ensure that your
Console Switch system is always running the most current version available. Both the Console
Switch and the SIPs are FLASH upgradable. See "Appendix A: Flash Upgrades" for more
information.

Tiering Expansion
Each Console Switch supports up to 16 directly attached servers and can conveniently scale to
support more. You can expand your system by tiering with Console Switches and legacy analog
Console Switches. This extra “tier” of units allows you to attach up to 256 servers in one system.
See "Tiering Console Switches" for more information.
Figure 1-2.

Example of a Console Switch Configuration
Console Switch
(tiered)
Legacy Switch
(tiered)

Rack of Servers
Critical Server

SIP
Module

Analog
Connection
Console Switch
(main)
Analog
Connection

Safety Precautions
Use the following safety guidelines to help ensure your own personal safety and to help protect your
system and working environment from potential damage.

Product Overview

9

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CAUTION: The power supplies in your system may produce high voltages and energy hazards, which
can cause bodily harm. Only trained service technicians are authorized to remove the covers and
access any of the components inside the system.
This document pertains only to the Dell Console Switch.

General
•

Observe and follow service markings:

•

Do not service any product except as explained in your system documentation.

•

Opening or removing covers that are marked with the triangular symbol with a lightning bolt
may expose you to electrical shock.

•

Components inside these compartments should be serviced only by a trained service
technician.
–

•

This product contains no serviceable components. Do not attempt to open.

If any of the following conditions occur, unplug the product from the electrical outlet and
replace the part or contact your trained service provider:
–

The power cable, extension cable, or plug is damaged.

–

An object has fallen into the product.

–

The product has been exposed to water.

–

The product has been dropped or damaged.

–

The product does not operate correctly when you follow the operating instructions.

•

Keep your system away from radiators and heat sources. Also, do not block cooling vents.

•

Do not spill food or liquids on your system components, and never operate the product in a
wet environment. If the system gets wet, see the appropriate section in your troubleshooting
guide or contact your trained service provider.

•

Use the product only with approved equipment.

•

Allow the product to cool before removing covers or touching internal components.

•

Operate the product only from the type of external power source indicated on the electrical
ratings label. If you are not sure of the type of power source required, consult your service
provider or local power company.
NOTICE: To help avoid damaging your system, be sure the voltage selection switch (if provided) on the
power supply is set for the voltage that most closely matches the AC power available in your location.

10

•

Be sure that your monitor and attached devices are electrically rated to operate with the
power available in your location.

•

Use only power cables provided with this product.

Product Overview

•

To help prevent electric shock, plug the system and peripheral power cables into properly
grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure
proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.

•

Observe extension cable and power strip ratings. Make sure that the total ampere rating of all
products plugged into the power strip does not exceed 80 percent of the ampere ratings limit
for the power strip.

•

To help protect your system from sudden, transient increases and decreases in electrical
power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

•

Position system cables and power cables carefully. Route cables so that they cannot be stepped
on or tripped over. Be sure that nothing rests on any cables.

•

Do not modify power cables or plugs. Consult a licensed electrician or your power company
for site modifications. Always follow your local/national wiring rules.

Rack Mounting of Systems
•

Refer to the rack installation documentation accompanying the rack for specific caution
statements and procedures.

•

System rack kits are intended to be installed in a rack by trained service technicians. If a nonDell rack is utilized, be sure that the rack meets the specifications of a Dell rack.

•

Elevated Ambient Temperature: If installed in a closed rack assembly, the operation
temperature of the rack environment may be greater than room ambient. Use care not to
exceed the rated maximum ambient temperature of the unit.

•

Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of
airflow required for safe operation of the equipment is not compromised.

•

Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.

•

Circuit Overloading: Consideration should be given to the connection of the equipment to
the supply circuit and the effect that overloading of circuits might have on overcurrent
protection and supply wiring. Consider equipment nameplate ratings for maximum current.

•

Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay
particular attention to supply connections other than direct connections to the branch circuit
(for example, use of power strips).

Product Overview

11

12

Product Overview

www.dell.com | support.dell.com

2
Installation
Getting Started
Before installing your Console Switch, refer to the following list to ensure you have all items that
shipped with the appliance as well as other items necessary for proper installation.

Supplied with the Console Switch
The following are supplied with the Console Switch:
•

Console Switch appliance

•

Power cord

•

CAT 5 cable

•

Rack mounting kit

•

0U mounting bracket

•

One serial cable

•

Console Switch Installer/User’s Guide

•

Console Switch Quick Installation Guide

Additional Items Needed
The following are additional items you may need to install your Console Switch:
•

One Server Interface Pod (SIP) module and UTP cabling per attached server or switch

•

1U mounting (optional)

Rack Mounting Your Console Switch Unit
Obtain a Switch Mounting Bracket Kit (0U or 1U) to rack-mount your Console Switch unit.
Before installing the Console Switch and other components in the rack, stabilize the rack in a
permanent location. Start rack mounting your equipment at the bottom of the rack, then work
to the top. Avoid uneven loading or overloading of racks.

Installation

13

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CAUTION: Before installing systems in a rack, install front and side stabilizers on stand-alone racks or
the front stabilizer on racks joined to other racks. Failure to install stabilizers accordingly before
installing systems in a rack could cause the rack to tip over, potentially resulting in bodily injury under
certain circumstances. Therefore, always install the stabilizer(s) before installing components in the
rack.To install the 0U switch mounting bracket (shipped as default):
1

Line up the holes of the mounting brackets with the screw holes in the switch.

2

Fasten the mounting bracket to the switch using the button head socket cap screws on
each side.

3

Mount the switch assembly to the rack by inserting the three mounting hooks on one side
of the bracket into square holes in the vertical rack.

4

Press down until the blue push button pops out and clicks.

Figure 2-1.

OU Mounting Bracket Installation

CAUTION: Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure,
causing damage to equipment and possible personal injury. Stabilize racks in a permanent location
before loading begins. Mount components beginning at the bottom of the rack, then work to the top. Do
not exceed your rack load rating.

To install the 1U four point switch mounting bracket:

14

1

Remove the screws on each side of the 1U four-point switch and set them aside to attach
to the front 1U bracket pieces later.

2

Line up the vent holes in the “long side” of the kit’s front brackets with the vent holes in
the switch.

Installation

3

Line up the screw holes in the bracket with the screw holes in the switch.

4

With a Phillips screwdriver, fasten the front mounting brackets to the switch using two
screws on each side.

5

Attach four cage nuts or clip nuts to the rack mounting flange of the rack cabinet’s front so
that the nut is positioned on the inside of the rack.

6

Mount the switch assembly to the rack cabinet by matching the holes in the “short side” of
each bracket to an appropriate set of matching holes on your rack cabinet. Next, insert the
combination hex head screws through the slots in the bracket, then the holes in the
mounting rail, and then into the cage nuts or clip nuts.

7

Attach four cage nuts or clip nuts to the rack mounting flange of the rack cabinet back so
that the nut is positioned on the inside of the rack.

8

Slide the rear brackets into the channel of the front brackets adjusting them to fit the rack
depth.

9

Mount the rear bracket to the rack cabinet by matching the holes in the “short side” of
each bracket to an appropriate set of matching holes on your rack cabinet, ensuring the
switch is level within the rack.

10

Insert the combination hex head screws through the slots in the bracket and the holes in the
mounting rail, then into the cage nuts or clip nuts.

Installation

15

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Figure 2-2.

1U Installation

Installing the Console Switch
Plug the supplied power cord into the back of the appliance and then into an appropriate power
source. Figure 2-3 illustrates one possible configuration for your Console Switch. See the following
detailed set of procedures to successfully install your appliance.
CAUTION: To reduce the risk of electric shock or damage to your equipment:
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
- Power down the unit by unplugging the power cord from the electrical outlet or the unit.

16

Installation

Figure 2-3.

Basic Console Switch Configuration
Local User B (16-port model only)

Configuration Port
(for updating firmware)

Console Switch

Servers 2-16

Local User A
Server 1
SIP

To connect a SIP to each server:
1

Locate the SIPs for your Console Switch.

2

Attach the appropriately cable ends to the keyboard, monitor and mouse ports on the first server
you will be connecting to the appliance.

3

Attach one end of the CAT 5 cabling that will run between your SIP and Console Switch to
the RJ-45 connector on the SIP.

4

Connect the other end of the CAT 5 cable to the desired ARI port on the back of your
Console Switch.

5

Repeat steps 2 to 4 for all servers you wish to attach.

Installation

17

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NOTE: When connecting a Sun AVRIQ module, you must use a multi-sync monitor to accommodate Sun
computers that support both VGA and sync-on-green or composite sync.
To connect local peripherals:
1

Select the keyboard, monitor and mouse to be connected to local user A.

2

Locate the port set labeled A on the back of the appliance. Connect these peripherals to their
respective ports.
NOTE: For the multiuser, 16-port Console Switch, repeat these steps for the local user analog port set
labeled B.

3

Bundle and label the cables for easy identification.

Tiering Console Switches
You can tier multiple Console Switches to enable one or two users to connect to up to 256 servers.
In a tiered system, each Analog Rack Interface (ARI) port on the main Console Switch will connect
to the Analog Console Interface (ACI) port on each tiered Console Switch. Each tiered switch can
then be connected to a server with a SIP. The example in Figure 2-1 shows one Console Switch
tiered under the main switch, enabling the connection of up to 15 primary servers and 16 secondary
servers. Using this configuration, you can tier 16 Console Switches under the main switch, enabling
the connection of up to 256 servers. Only one level of tiering is supported in this type of
configuration, which means that you cannot tier additional legacy switches or another Console
Switch. In this configuration, the local port On-Screen Configuration and Activity Reporting
(OSCAR®) interface of the tiered Console Switch is disabled. All functions are performed through
the main Console Switch OSCAR.
NOTE: As shown in Figure 2-1, only local user A’s ACI port may be used for the tiered connection.
To tier multiple Console Switches:
1

Connect the Console Switch (tiered) to each server as described in the previous "Installing
the Console Switch" section.

2

Connect the local peripherals to local user A of the main switch as described in "Installing the
Console Switch" .

3

Attach one end of the CAT 5 cabling that will run between your main and tiered Console
Switch to the RJ-45 (ACI) connector of local user A on the tiered Console Switch.

4

Attach the other end of the CAT 5 cable to one of the 16 RJ-45 (ARI) ports on the main
Console Switch.
NOTE: The system will automatically tier the two switches together as one. All servers connected to the
tiered Console Switch will display on the main Console Switch server list in the OSCAR interface.

5

18

Repeat steps 3 and 4 for all additional tiered (secondary) Console Switches you wish to
attach.

Installation

Figure 2-4.

Console Switch Configuration with a Tiered Switch
Local user A

Local User B (16 port model only)

Console Switch

ARI Ports

Tiered (secondary) Console Switch

Primary
Servers

Secondary
Servers

Installation

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Adding Legacy Switches
You can add legacy switches to the Console Switch system for easy integration into your existing
configuration. In a tiered system, each ARI port will accommodate up to 24 servers. See the
following table for legacy switches compatible with the Console Switch system.
Table 2-1. Legacy Switch Support

20

Legacy Product

Model Numbers

Avocent switches

AV200, AV400, AV2000, 180ES, 2160ES

Dell switches

Dell 180ES, 2160ES

Installation

Figure 2-5.

Console Switch Configuration with a Legacy KVM Switch
Local User

Console Switch

SIP PS/2 or USB or
AVRIQ PS/2, USB,
Sun, or Serial

SIP

Legacy Switch

Server 1

Legacy Switch

Server 2

To add a legacy KVM switch:
1

Mount the KVM switch into your rack cabinet. Locate a length of CAT 5 cabling to connect
between your Console Switch and the SIP for your switch.

2

Attach the keyboard, monitor and mouse connectors of the SIP to a user port on your tiered
switch.

3

Attach one end of the CAT 5 cabling to the RJ-45 connector on the SIP.

4

Connect the other end of the CAT 5 cable to an available port on the back of your Console
Switch.

5

Connect the servers to your tiered switch according to the instructions included with the
device.

6

Power cycle the tiered switch to enable the switch’s local user port recognize the SIP.
Installation

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7

Repeat steps 2 to 5 for all tiered switches you wish to attach to your system.

To connect local peripherals:
1

Select the keyboard, monitor and mouse to be connected to local user A.

2

Locate the port set labeled A on the back of the appliance. Connect these peripherals to their
respective ports.
NOTE: For the multiuser, 16-port Console Switch, repeat these steps for the local analog port set labeled

B.
3

Bundle and label the cables for easy identification.

Setting Up Your Console Switch System
With the Console Switch system, you can auto detect and configure each port on your appliance.
"Basic Operation" provides detailed instructions on naming, customization, and OSCAR interface
setup and configuration.

22

Installation

3
Basic Operation
Controlling Your System at the Local User Ports
The Console Switch features up to two local user port sets on the back of the unit that allow you to
connect a monitor and a PS/2 keyboard and mouse for direct access. The 8-port Console Switch
allows you to connect a single user, whereas the 16-port Console Switch allows you to connect two
local users. The appliance uses the On-Screen Configuration and Activity Reporting (OSCAR®)
interface, which utilizes intuitive menus to configure your system and select computers.

Viewing and Selecting Ports and Servers
Use the OSCAR Main dialog box to view, configure and control servers in the Console Switch
system. View your servers by name, port or the unique Electronic ID (EID) number embedded in
each Server Interface Pod (SIP). You will see an OSCAR interface-generated port list by default
when you first launch the OSCAR interface.
The Port column indicates the Analog Rack Interface (ARI) port to which a server is connected. If
you connect a legacy keyboard, video, and mouse (KVM) switch to the appliance or a tiered switch,
the port numbering displays the ARI port first, then the switch port to which the server is
connected. For example, in Figure 3-1, servers 04-03 and 01-02 are connected to switches.
To access the Main dialog box:
1

Press  to launch the OSCAR interface. The Main dialog box appears.

Basic Operation

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Figure 3-1.

Main Dialog Box

NOTE: You can also press the  key twice within one second to launch the OSCAR interface. You
can use this key sequence in any place you see  throughout this installer/user’s guide.

Viewing the Status of Your Switch
The status of the servers in your system is indicated in the right columns of the Main dialog box.
The following table describes the status symbols.
Table 3-1.

OSCAR Interface Status Symbols

Symbol

Description
Server Interface Pod (SIP) is online (green circle).
SIP is offline or is not operating properly.
Connected switch is online.

Connected switch is offline or is not operating properly.

SIP is being upgraded (yellow circle).

24

Basic Operation

Table 3-1.

OSCAR Interface Status Symbols (continued)

Symbol

Description
SIP is being accessed by the indicated user channel (green
channel letter).
SIP is blocked by the indicated user channel (black
channel letter).

Selecting Servers
Use the Main dialog box to select servers. When you select a server, the appliance reconfigures the
keyboard and mouse to the correct settings for that server.
To select servers:
Double-click the server name, EID or port number.
-orIf the display order of your server list is by port (Port button is depressed), type the port number
and press .
-orIf the display order of your server list is by name or EID number (Name or EID button is
depressed), type the first few characters of the name of the server or the EID number to establish it
as unique and press .
To select the previous server:
Press  and then . This key combination toggles you between the
previous and current connections.
To disconnect the user from a server:
Press  to access OSCAR and then click Disconnect.
-orPress  and then <0>. This leaves the user in a free state, with no server
selected. The status flag on your desktop displays Free.
NOTE: To clear all offline Server Interface Pods (SIPs) from the list, click Clear.

Soft Switching
Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by
pressing  and then typing the first few characters of its name or number. If you have set a
Screen Delay Time and you press the key sequences before that time has elapsed, the OSCAR interface
will not display.
To configure servers for soft switching:
1

Press  to launch the OSCAR interface. The Main dialog box appears.

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2

Click Setup - Menu. The Menu dialog box appears.

3

Set a Screen Delay Time by typing the number of seconds of delay you want between  being pressed and the Main dialog box displaying.

4

Click OK.

To soft switch to a server:
1

To select a server, press . If the display order of your server list is by port (Port
button is depressed), type the port number and press .
-orIf the display order of your server list is by name or EID number (Name or EID button is
depressed), type the first few characters of the name of the server or the EID number to
establish it as unique and press .

2

To switch back to the previous server, press  then .

Navigating the OSCAR Interface
This table describes how to navigate the OSCAR interface using the keyboard
and mouse.
Table 3-2.

26

OSCAR Interface Navigation Basics

This Keystroke

Does This

Print Screen

Press  twice to send the 
keystroke to the currently selected device.

F1

Opens the Help screen for the current dialog box.

Escape

Closes the current dialog box without saving changes
and returns to the previous one. In the Main dialog box,
it closes the OSCAR interface and returns to the flag. In
a message box, it closes the pop-up box and returns to
the current dialog box.

Alt (Hotkey)

Opens dialog boxes, selects or checks options and
executes actions when used with underlined or other
designated letters.

Alt+X

Closes the current dialog box and returns to the
previous one.

Alt+O

Selects the OK button, then returns to the previous
dialog box.

Single-click, Enter

In a text box, selects the text for editing and enables the
Left and Right Arrow keys to move the cursor. Press
 again to quit the edit mode.

Basic Operation

Table 3-2.

OSCAR Interface Navigation Basics (continued)

This Keystroke

Does This

Enter

Completes a switch in the Main dialog box and exits the
OSCAR interface. Performs the same function as the
OK button.

Print Screen, Backspace

Toggles back to previous selection.

Print Screen, Alt+0

Immediately disengages user from a server; no server is
selected. Status flag displays Free. (This only applies to
the <0> on the keyboard and not the keypad.)

Print Screen, Pause

Immediately turns on screen saver mode, and prevents
access to that specific console if it is password protected.

Up/Down Arrows

Moves the cursor from line to line in lists.

Right/Left Arrows

Moves the cursor between columns. When editing a text
box, these keys move the cursor within
the column.

Page Up/Page Down

Pages up and down through lists and
Help pages.

Home/End

Moves the cursor to the top or bottom of a list.

Delete

Deletes characters in a text box.

Numbers

Type from the keyboard or keypad.

Configuring OSCAR Interface Menus
You can configure your Console Switch from the Setup dialog box in OSCAR. Click the Names
button when initially setting up your appliance to identify servers by unique names. Select the
other setup features to manage routine tasks for your servers from the OSCAR menu.
Table 3-3.

Setup Features to Manage Routine Tasks for Your Servers

Feature

Purpose

Menu

Change the server listing between numerically by port or
EID number and alphabetically by name.
Change the Screen Delay Time before the OSCAR interface
displays after pressing .

Flag

Change display, timing, color or location of the status flag.

Broadcast

Set up to simultaneously control multiple servers through
keyboard and mouse actions.

Basic Operation

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Table 3-3.

Setup Features to Manage Routine Tasks for Your Servers (continued)

Feature

Purpose

Scan

Set up a custom scan pattern for up to 16 servers.

Security

Set passwords to restrict server access.
Enable the screen saver.

Devices

Identify the appropriate number of ports on an attached
legacy switch.

Names

Identify servers by unique names.

Switch

Choose the switch mode and the share mode time-out.

To access the Setup dialog box:
1

Press  to launch the OSCAR interface. The Main dialog box appears.

2

Click Setup. The Setup dialog box displays.

Figure 3-2.

Setup Dialog Box

Assigning Server Names
Use the Names dialog box to identify individual servers by name rather than by port number. The
Names list is always sorted by port order. Names are stored in the SIP, so even if you move the
cable/server to another ARI port, the name and configuration will be recognized by the appliance.
NOTE: If a server is turned off, the SIP will not appear in the Names list.
To access the Names dialog box:

28

1

Press  to launch OSCAR. The Main dialog box appears.

2

Click Setup - Names. The Names dialog box appears.

Basic Operation

Figure 3-3.

Names Dialog Box

NOTE: If the server list changes, the mouse cursor turns into an hourglass as the list is automatically
updated. No mouse or keyboard input is accepted until the list update is complete.
To assign names to servers:
1

In the Names dialog box, select a server name or port number and click Modify. The Name
Modify dialog box displays.

Figure 3-4.

Name Modify Dialog Box

2

Type a name in the New Name box. Names of servers may be up to 15 characters long. Legal
characters include: A to Z, a to z, 0 to 9, space and hyphen.

3

Click OK to transfer the new name to the Names dialog box. Your selection is not saved until
you click OK in the Names dialog box.

4

Repeat steps 1 to 3 for each server in the system.

Basic Operation

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5

Click OK in the Names dialog box to save your changes.
-orClick X or press  to exit the dialog box without saving changes.
NOTE: If a SIP has not been assigned a name, the EID is used as the default name.

Assigning Device Types
While the appliance automatically discovers legacy KVM switches, you will need to specify the
number of ports on the legacy switch in the Devices dialog box. You will see an indication of the
switch type such as Sw-8 or Sw-24 appear in the Type category for the tiered switch. Select the switch
from the list. The Modify button displays, allowing you to assign it the appropriate number of ports.
NOTE: The Modify button will only be available if a configurable switch is selected.
To access the Devices dialog box:
1

Press  to launch OSCAR. The Main dialog box appears.

2

Click Setup - Devices. The Devices dialog box appears.

Figure 3-5.

Devices Dialog Box

When the Console Switch discovers a legacy switch, the port numbering changes to accommodate
each server under that switch. For example, if the switch is connected to ARI port 6, the switch port
is listed as 06 and each server under it is numbered sequentially 06-01, 06-02 and so on.
To assign a device type:

30

1

In the Devices dialog box, select the desired port number.

2

Click Modify. The Device Modify dialog box appears.

Basic Operation

Figure 3-6.

Device Modify Dialog Box

3

Choose the number of ports supported by your legacy switch and click OK.

4

Repeat steps 1 to 3 for each port requiring a device type to be assigned.

5

Click OK in the Devices dialog box to save settings.
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices
dialog box.

Changing the Display Behavior
Use the Menu dialog box to change the display order of servers and set a Screen Delay Time for the
OSCAR interface. The display order setting alters how servers will display in several screens including
the Main, Devices and Broadcast dialog boxes.
To access the Menu dialog box:
1

Press  to launch the OSCAR interface. The Main dialog box appears.

2

Click Setup - Menu in the Main dialog box. The Menu dialog box appears.

Basic Operation

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Figure 3-7.

Menu Dialog Box

To choose the default display order of servers:
1

Select Name to display servers alphabetically by name.
-orSelect EID to display servers numerically by EID number.
-orSelect Port to display servers numerically by port number.

2

Click OK.

To set a Screen Delay Time for the OSCAR interface:
1

Type in the number of seconds (0 to 9) to delay the OSCAR interface display after you press
. Entering <0> launches the OSCAR interface with no delay.

2

Click OK.

Setting a Screen Delay Time allows you to complete a soft switch without the OSCAR interface
displaying. To perform a soft switch, see "Soft Switching".

Controlling the Status Flag
The status flag displays on your desktop and shows the name or EID number of the selected server
or the status of the selected port. Use the Flag dialog box to configure the flag to display by server
name or EID number, or to change the flag color, opacity, display time and location on the desktop.
Table 3-4.

OSCAR Status Flags

Flag

Description
Flag type by name
Flag type by EID number

32

Basic Operation

Table 3-4.

OSCAR Status Flags (continued)

Flag

Description
Flag indicating that the user has been disconnected
from all systems
Flag indicating that Broadcast mode is enabled

To access the Flag dialog box:
1

Press . The Main dialog box appears.

2

Click Setup - Flag. The Flag dialog box appears.

Figure 3-8.

Flag Dialog Box

To determine how the status flag is displayed:
1

Select Name or EID to determine what information will be displayed.

2

Select Displayed to show the flag all the time or select Timed to display the flag for only five
seconds after switching.

3

Select a flag color in Display Color.

4

In Display mode, select Opaque for a solid color flag or select Transparent to see the desktop
through the flag.

5

To position the status flag on the desktop:
a

Click Set Position to gain access to the Set Position Flag screen.

b

Left-click on the title bar and drag to the desired location.

c

Right-click to return to the Flag dialog box.

Basic Operation

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Figure 3-9.

Set Position Flag

NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.
6

Click OK to save settings.
-orClick X to exit without saving changes.

Setting Console Security
The OSCAR interface enables you to set security on your local user port console. You can establish a
screen saver mode that engages after your console remains unused for a specified Inactivity Time. Once
engaged, your console will remain locked until you press any key or move the mouse. You will then need to
type in your password to continue.
Use the Security dialog box to lock your console with password protection, set or change your
password and enable the screen saver.
NOTE: If a password has been previously set, you will have to enter the password before you can
access the Security dialog box.
To access the Security dialog box:
1

Press  to launch the OSCAR interface. The Main dialog box appears.

2

Click Setup - Security. The Security dialog box appears.

Figure 3-10.

Security Dialog Box

To set or change the password:
1

34

Single-click and press  or double-click in the New text box.

Basic Operation

2

Type the new password in the New text box and press .
Passwords must contain both alpha and numeric characters, are case sensitive and may be up to
12 characters long. Legal characters are: A to Z, a to z, 0 to 9, space and hyphen.

3

In the Repeat box, type the password again and press .

4

Click OK to change only your password, and then close the dialog box.
NOTE: If you should lose or forget your password, you must return your switch for service or technical
support.

To password protect your console:
1

Set your password as described in the previous procedure.

2

Select Enable Screen Saver.

3

Type the number of minutes for Inactivity Time (from 1 to 99) to delay activation of
password protection and the screen saver feature.

4

For Mode, select Energy if your monitor is ENERGY STAR® compliant; otherwise select
Screen.
CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with
ENERGY STAR®.

5

(Optional) Click Test to activate the screen saver test, which lasts 10 seconds then returns you
to the Security dialog box.

6

Click OK.

To log in to your console:
1

Press any key or move the mouse.

2

The Password dialog box appears. Type your password, then click OK.

3

The Main dialog box appears if the password was entered properly.

To remove password protection from your console:
1

From the Main dialog box, click Setup - Security; the Authorize dialog box appears. Type
your password, then click OK.

2

In the Security dialog box, single-click and press  or double-click in the New box.
Leave the box blank. Press .

3

Single-click and press  or double-click in the Repeat box. Leave the box blank. Press
.

4

Click OK to eliminate your password.

To enable the screen saver mode with no password protection:
1

If your console does not require a password to gain access to the Security dialog box, proceed
to step 2.
-orIf your console is password protected, see the previous procedure, then go to step 2.
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2

Select Enable Screen Saver.

3

Type the number of minutes for Inactivity Time (from 1 to 99) to delay activation of the
screen saver.

4

Choose Energy if your monitor is ENERGY STAR® compliant; otherwise select Screen.
CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with
ENERGY STAR®.

5

(Optional) Click Test to activate the screen saver test, which lasts 10 seconds then returns you
to the Security dialog box.

6

Click OK.
NOTE: Activation of the screen saver mode disconnects the user from a server; no server is selected.
The status flag displays Free.

To exit the screen saver mode:
Press any key or move your mouse. The Main dialog box appears and any previous server
connection will be restored.
To turn off the screen saver:
1

In the Security dialog box, clear Enable Screen Saver.

2

Click OK.

To immediately turn on the screen saver:
Press , then press .

Displaying Version Information
The OSCAR interface enables you to display the versions of the Console Switch and the SIP
firmware. For optimum performance, keep your firmware current. For more information, see
"Appendix A: Flash Upgrades".
To display version information:

36

1

Press . The Main dialog box appears.

2

Click Commands - Display Versions. The Version dialog box appears. The top half of the box
lists the subsystem versions in the appliance.

Basic Operation

Figure 3-11.

3

Click SIP to view individual SIP version information.The SIP Selection dialog box appears.

Figure 3-12.

4

Version Dialog Box

SIP Selection Dialog Box

Select a SIP to view and click the Version button. The SIP Version dialog box appears. For
more information on loading firmware, see "Appendix A: Flash Upgrades".

Basic Operation

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Figure 3-13.

5

SIP Version Dialog Box

Click X to close the SIP Version dialog box.

Resetting a SIP
PS/2 SIPs can be reset using the Reset button in the SIP Version dialog box.
NOTE: This procedure is only relevant where your Console Switch system involves a PS/2 SIP attached
to a tiered switch. On these occasions, it may be necessary to reset the SIP when the tiered switch is not
recognized.
NOTE: If a reset is performed when a Console Switch is connected directly to a server and not a tiered
switch, the mouse/keyboard may fail to respond. When this occurs, the target server requires a reboot.
To reset a SIP:

38

1

Press . The Main dialog box will appear.

2

Click Commands - Display Versions. The Version dialog box appears.

3

Click SIP. The SIP Selection dialog box appears.

4

Select the PS/2 SIP that you wish to view and click Version. The SIP Version dialog box
appears.

Basic Operation

Figure 3-14.

SIP Version Dialog Box

5

Click Reset. A warning message appears, warning that the function is for tiered switches only
and that resetting the SIP could result in the need to reboot the target server.

6

Click OK to proceed with the reset.
or

7

Press  to exit.

Resetting Your Keyboard and Mouse
If a keyboard or mouse locks up, you may be able to re-establish operation of these peripherals by
issuing a reset command.
To reset the mouse and keyboard values:
1

Press . The Main dialog box appears.

2

Click Commands - Device Reset. A message box displays requesting that you confirm the
reset.

3

Click OK. A message appears indicating that the mouse and keyboard have been reset.

4

Click X to close the message box.

Basic Operation

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Figure 3-15.

Commands Dialog Box

Scanning Your System
In scan mode, the appliance automatically scans from port to port (server to server). You can scan
up to 16 servers, specifying which servers to scan and the number of seconds that each server will
display. The scanning order is determined by the order in which the servers are added to the Scan
list. The list is always shown in scanning order. You can, however, choose to display the server’s
name or EID number by pressing the appropriate button.
To add servers to the scan list:

40

1

If the OSCAR interface is not open, press . The Main dialog box appears.

2

Click Setup - Scan. The Scan dialog box appears.

Basic Operation

Figure 3-16.

Scan Dialog Box

3

The dialog box contains a listing of all servers attached to your appliance. Click the check box
next to the servers you wish to scan.
-orDouble-click on a server’s name or port.
-orPress  and the number of the server you wish to scan. You can select up to 16 servers from
the entire list.

4

In the Scan Time box, type the number of seconds (from 3 to 99) of desired time before the
scan moves to the next server in the sequence.

5

Click OK.

To remove a server from the scan list:
1

In the Scan dialog box, deselect the check box next to the server to be removed.
-orDouble-click on the server’s name or port.
-orClick the Clear button to remove all servers from the scan list.

2

Click OK.

To set the Scan duration:
1

Type a value in the Scan Time box. The duration you type must be a minimum of 3 seconds
and a maximum of 255 seconds.

To start the scan mode:
1

If the OSCAR interface is not open, press . The Main dialog box will appear.

2

Click Commands. The Commands dialog box appears.

Basic Operation

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Figure 3-17.

Commands Dialog Box

3

Select Scan Enable in the Commands dialog box.

4

Click X to close the Commands dialog box.
NOTE: Scanning will begin when the Main dialog box or flag is displayed. Scanning is inhibited in any
other OSCAR dialog box.

To cancel scan mode:
1

Select a server if the OSCAR interface is open.
-orMove the mouse or press any key on the keyboard if the OSCAR interface is not open.
Scanning will stop at the currently selected server.
-orPress . The Main dialog box appears.

2

Click Commands. The Commands dialog box appears.

3

Clear Scan Enable.

Running System Diagnostics
You can validate the integrity of your system through the Run Diagnostics command. This command
checks the main board functional sub-systems (memory, communications, switch control and the
video channels) for each system controller. When you select the Run Diagnostics option, you will
receive a warning indicating that all users (remote and local) will be disconnected. Click OK to
confirm and begin the test.
The Diagnostics dialog box displays. The top section of the dialog box displays the hardware tests.
The bottom portion divides the tested SIPs into three categories: On-line, Offline or Suspect.

42

Basic Operation

Figure 3-18.

Diagnostics Dialog Box

NOTE: A SIP may appear to be offline while it is being upgraded.
Next to each item to be tested, you will see a pass (green circle) or fail (red x) symbol display to the
left of each item as that test finishes. The following table details each of the tests.
Table 3-5.

Diagnostic Test Details

Test

Description

Memory Tests

Reports on the condition of the main board RAM

Firmware CRCs

Validates the current firmware images stored in the
system’s FLASH

Comm Interfaces

Validates internal communication pathways

Switch Controller test

Verifies the switch matrix controller is accessible
and functional

On-line SIPs

Indicates the total number of currently connected and
powered SIPs

Offline SIPs

Indicates the number of SIPs that have been connected
successfully in the past and are apparently powered down

Suspect SIPs

Indicates the number of SIPs that have been detected,
but are either unavailable for connection or have dropped
packets during the ping tests

To run diagnostic tests:
1

If the OSCAR interface is not open, press . The Main dialog box appears.

2

Click Commands - Run Diagnostics. A warning message appears indicating that all users will
be disconnected.

Basic Operation

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Figure 3-19.

Diagnostics Warning Message Box

3

Click OK to begin diagnostics.
-orClick X or press  to exit the dialog box without running a diagnostic test.

4

All users are disconnected and the Diagnostics dialog box displays.

5

As each test is finished, a pass (green circle) or fail (red x) symbol appears. The test is
complete when the last test’s symbol displays.

Broadcasting to Servers
The user can simultaneously control more than one server in a system to ensure that all selected
servers receive identical input. You can choose to broadcast keystrokes and/or mouse movements
independently.
NOTE: You can broadcast to up to 16 servers at a time, one server per ARI port.
To access the Broadcast dialog box:

44

1

Press . The Main dialog box appears.

2

Click Setup - Broadcast. The Broadcast dialog box appears.

Basic Operation

Figure 3-20.

Broadcast Dialog Box

NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast
to interpret keystrokes identically. Specifically, the  and  modes must be the same
on all keyboards. While the appliance attempts to send keystrokes to the selected servers simultaneously,
some servers may inhibit and thereby delay the transmission.
NOTE: Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have
identical mouse drivers, desktops (such as identically placed icons) and video resolutions. In addition,
the mouse must be in exactly the same place on all screens. Because these conditions are extremely
difficult to achieve, broadcasting mouse movements to multiple systems may have unpredictable results.
To broadcast to selected servers:
1

From the Broadcast dialog box, click to enable the mouse and/or keyboard check boxes for the
servers that are to receive the broadcast commands.
-orPress the  or  arrow keys to move the cursor to the target server. Then press
 to select the keyboard check box and/or  to select the mouse check
box. Repeat for additional servers.

2

Click OK to save the settings and return to the Setup dialog box. Click X or press 
to return to the Main dialog box.

3

Click Commands. The Commands dialog box appears.

4

Click the Broadcast Enable check box to activate broadcasting. The Broadcast Enable
dialog box appears.

Basic Operation

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Figure 3-21.

Broadcast Enable Dialog Box

5

Click OK to enable the broadcast. Click X or press Escape to cancel and return to the
Commands dialog box.

6

If broadcasting is enabled, type the information and/or perform the mouse movements you
want to broadcast from the user station. Only servers in the list are accessible.
NOTE: The other user (16-port switch only) is disabled when broadcast mode is enabled.

To turn broadcasting off:
From the Commands dialog box, disable the Broadcast Enable check box.

Changing Your Switch Mode (16-port Console Switch Only)
Your Console Switch allows you to connect to attached servers using two methods: Preemptive and
Cooperative.
Select Preemptive (default setting) to allow any user to select any server at any time; a request from
another user disconnects the current user without warning.
-orSelect Cooperative to maintain the current user connection; the current user won’t be
disconnected if another user requests connection.
To access the Switch dialog box:

46

1

Press . The Main dialog box appears.

2

Click Setup - Switch. The Switch dialog box appears.

Basic Operation

Figure 3-22.

3

Switch Dialog Box

Select either Preemptive or Cooperative as your switch mode.

Basic Operation

47

48

Basic Operation

www.dell.com | support.dell.com

4
Appendices
Appendix A: Flash Upgrades
Upgrading the Console Switch
You can upgrade the firmware of your Console Switch by using a special update utility provided by
Dell. This utility automatically configures the port communications settings to allow direct
downloading from the connected server.

Items Needed for the Upgrade
The following items are required to upgrade your Console Switch firmware:
•

Server running Microsoft® Windows NT®, Windows® 95, Windows 98 or
Windows 2000

•

Available serial port (COM port) on the server

•

Standard serial cable that connects the switch and the server

•

Firmware update

Upgrading Firmware
To upgrade firmware:
1

Connect the standard serial cable to a COM port on the server and to the serial connector on
the back panel of the switch. Make a note of which COM port you have chosen, then turn on
the switch.

2

Go to http://www.dell.com/support and click on Downloads to access the firmware upgrade
file. Once the download is complete, navigate to the drive where you have saved the firmware
update and unzip the file.

3

Double-click to run the file WUpDateDELL.exe.

4

In the dialog box that displays, select the desired language and COM port.

5

Click Load. The update begins.

6

Once the firmware is updated, the following message displays: Download complete. Click
Done to exit the dialog box.

7

The switch automatically reboots after the upgrade is completed.

Appendices

49

www.dell.com | support.dell.com

Possible Error Conditions

If the download does not execute properly, verify the following:
•

Verify that the COM port is correct.

•

Verify that no other program is currently using the COM port, or that a previous DOS
window/shell is open that had used the desired COM port.

•

Verify that no other copies of the WUpDate utility are currently running.

•

Verify that a serial cable is used.

•

Verify in the selected COM port’s Advanced Port settings that the FIFO buffers are selected
and that the receive buffer is set to High.
CAUTION: While upgrading, do not use your computer for anything else or switch between windows.
Close all other windows if necessary. If the upgrade was unsuccessful (such as during a power
outage), repeat the procedure.

50

Appendices

Upgrading the SIP
The Server Interface Pods (SIPs) can be upgraded individually or simultaneously.
NOTICE: Do not cycle power to the server or disconnect the SIP during this process. A loss of power
will render the SIP inoperable and require the unit be returned to the factory for repair.
To simultaneously upgrade multiple SIPs:
1

Press . The Main dialog box appears.

2

Click Commands-SIP Status. The SIP Status dialog box appears.

Figure 4-1.

3

Click one or more types of SIPs you wish to upgrade. Click Upgrade. The SIP Upgrade dialog
box appears.

Figure 4-2.

4

SIP Status Dialog Box.

SIP Upgrade Dialog Box

Click OK to initiate the upgrade and return to the SIP Status dialog box.
Appendices

51

www.dell.com | support.dell.com

To upgrade SIP firmware individually:
1

Press . The Main dialog box appears.

2

Click Commands-Display Versions. The Version dialog box appears.

Figure 4-3.

3

Click SIP to view individual SIP version information.

Figure 4-4.

4

52

Version Dialog Box

SIP Selection Dialog Box

Select the SIP that you wish to upgrade and click the Version button. The SIP Version dialog
box appears.

Appendices

Figure 4-5.

5

Click the Load Firmware button. The SIP Load dialog box appears.

Figure 4-6.

6

SIP Version Dialog Box

SIP Load Dialog Box

Click OK to initiate the upgrade and return to the SIP Status dialog box.
NOTE: During an upgrade, the SIP status indicator in the Main dialog box will be yellow. The SIP is
unavailable while an upgrade is in progress. When an upgrade is initiated, any current connection to the
server via the SIP will be terminated.

Appendices

53

www.dell.com | support.dell.com

Appendix B: Technical Specifications
Table 4-1. Technical Specifications
Server Ports
Number

8 or 16

SIP Types

PS/2 and USB
Avocent™ AVRIQ PS/2, USB, Sun, Serial

Connectors

RJ-45

Sync Types

Separate horizontal and vertical

Plug and Play

DDC2B

Video Resolution

Analog Port Maximum [email protected] 75 Hz

Update Port
Number

1

Type

Serial RS232

Analog Port
Number

1 (8-port Console Switch), 2 (16-port Console Switch)

Type

PS/2, VGA, and ACI

Connectors

PS/2 MiniDIN, 15 Pin D, RJ-45

Dimensions

54

Dimensions (H x W x D)

4.36 x 42.9 x 16.56 cm 1U form factor
(1.72 x 16.9 x 6.52 inches)

Weight

3.6 kg (8 lb) without cables

Heat Dissipation

92 BTU/Hr

Power Consumption

12.5 W

AC-input power

40 W maximum

AC-input voltage rating

100 to 240 VAC Autosensing

AC-input current rating

0.5 A

AC-input cable

18 AWG three-wire cable, with a three-lead IEC-320
receptacle on the power supply end and a country or region
dependent plug on the power resource end

AC-frequency

50/60 Hz

Temperature

10o to 50o Celsius (50o to 122o Farenheit) operating
-20o to 60o Celsius (-4o to 140o Farenheit) nonoperating

Appendices

Table 4-1. Technical Specifications (continued)
Humidity

20 to 80% noncondensing operating
5 to 95% noncondensing nonoperating

Appendices

55

www.dell.com | support.dell.com

Appendix C: Notifications
USA Notification
CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage
radioélectrique édicté par le Ministère des Communications du Canada.

Japanese Approvals

Taiwanese Approvals

56

Appendices

Agency Approvals
UL/cUL (UL 60950/CSA 22.2 No. 60950:2000)
ICES-003
NOM-019-SCFI-1993
IRAM S Mark (Resolution 92/98)
ACA AS/NZS 55022, class A
CNS 13438
FCC Class A, EN60950:2000, EN55022:1998, EN55024:1998, EN61000-3-3:1995 +A1,A2.
GS
GOST-R
VCCI
CCC
SASO
MIC/RRL, Republic of Korea EMI Standard Certificate Number: E-F900-01-2012 (A)

Appendices

57

58

Appendices

www.dell.com | support.dell.com

Index
A

E

P

ACI, 18

EID, 23, 25, 33

Analog Console Interface,
See ACI

Electronic ID, See EID

Password
Changing, 35
Removing, 36

Analog Rack Interface,
See ARI

Energy, 35

ARI, 7, 18, 20, 28, 30

F

AVRIQ, 8
Sun, 18

Firmware
Upgrading, 49

B
Broadcasting, 44

D
Device types
Assigning, 30
Display behavior
Changing, 31

Rack Mounting, 13

Firmware CRCs, 43

S

FLASH
Upgrade, 9

Scan list, 40

Flash
Upgrading, 49

C
Comm Interfaces
Checking, 43

R

Scan mode, 41
Cancelling, 42
Scanning, 40
Screen Delay Time, 26, 31

K
Keep Alive, 7

Screen Saver
Enabling, 35
Testing, 35

L

Screen saver
Mode, 36

Legacy KVM, 21

Security, 8, 34, 36

Legacy Switches
Adding, 20

Server names
Assigning, 28

Display Color, 34

M
Memory Tests, 43

SIP, 51
Offline, 25
Resetting, 38
Upgrading, 51
Soft switching, 25

Index

59

60

Index

Status flag
Controlling, 33
Positioning, 34
Switch status, 24
System Diagnostics
Running, 42

T
Tiering, 9, 18

V
Version Information
Displaying, 37

60

Index



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