Alcatel 303 Instruction Manual 670_UM_USA_30 10 08

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OT-360 - Instructions OT_303_360_363_383_English Free User Guide for Alcatel Mobile Phone, Manual - page7

2015-08-11

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303-360-363-383_UM_GB_10-04-09:303-360-363-383_UM_GB_10-04-09

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303-360-363-383_UM_GB_10-04-09:303-360-363-383_UM_GB_10-04-09

Table of contents ........................
Safety and use ......................................................................4
General information............................................................9
1 Your mobile ..................................................................11
1.1
1.2

2

Making a call........................................................................................22
Calling your voicemail ......................................................................22
Receiving a call ..................................................................................23
During the call....................................................................................24
Conference calls ................................................................................25
Line switching (ALS)..........................................................................26

Menu..............................................................................27
Call register ..................................................................29
5.1
5.2
5.3
5.4

6

Set-up....................................................................................................16
Power on your phone ......................................................................20
Power off your phone ......................................................................21

Call memory ......................................................................................29
My numbers ......................................................................................29
Billing ..................................................................................................30
Call settings ........................................................................................30

Directory ......................................................................33
6.1
6.2
6.3

Consulting your directory ..............................................................33
Creating a file......................................................................................35
Available options................................................................................35

1

9

Page 1

Messages:Text/Multimedia message ..............................................37
Voice message ....................................................................................39
Voicemail..............................................................................................39
Settings ................................................................................................39

My settings....................................................................41
8.1
8.2
8.3
8.4
8.5
8.6
8.7
8.8

Calls ..............................................................................22
3.1
3.2
3.3
3.4
3.5
3.6

4
5

8

Keys ......................................................................................................12
Main screen icons ..............................................................................14

12:21

Messages ......................................................................37
7.1
7.2
7.3
7.4

Getting started ............................................................16
2.1
2.2
2.3

3

7

10/04/09

Color ....................................................................................................41
Theme ..................................................................................................41
Clamshell..............................................................................................42
Slider ....................................................................................................42
Display ..................................................................................................43
Clock ....................................................................................................44
Keys ......................................................................................................44
More settings…..................................................................................45

Tools ..............................................................................48
9.1
9.2
9.3
9.4
9.5
9.6
9.7
9.8

Bluetooth™ ........................................................................................48
Organizer ............................................................................................49
Alarm ....................................................................................................50
Calculator ............................................................................................50
Converter............................................................................................51
Voice memo ........................................................................................51
Memory status....................................................................................52
My shortcuts ......................................................................................52

10 WAP ..............................................................................53
10.1
10.2
10.3
10.4
10.5
10.6

Homepage............................................................................................53
Bookmarks ..........................................................................................53
Recent pages ......................................................................................53
Offline pages ......................................................................................53
Go to URL ..........................................................................................53
Profiles..................................................................................................53

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11 File manager ................................................................55
11.1
11.2
11.3
11.4
11.5
11.6
11.7

My audios ............................................................................................55
My images ............................................................................................55
My creations........................................................................................56
Unknown files ....................................................................................56
Managing audios and images............................................................56
Formats and compatibility ..............................................................57
Memory status....................................................................................57

12 Games ..........................................................................58
12.1 Game settings ....................................................................................58

13 FM radio........................................................................59
14 Camera ........................................................................61
14.1 Access ..................................................................................................61
14.2 Camera ................................................................................................61

15 Profiles ..........................................................................63
15.1
15.2
15.3
15.4
15.5

16
17
18
19

General ................................................................................................63
Vibration ..............................................................................................64
Loud ......................................................................................................64
Silent ....................................................................................................64
Antenna off mode..............................................................................64

Latin input mode ........................................................65
Telephone warranty ....................................................69
Accessories ..................................................................71
Troubleshooting ..........................................................72

3

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Safety and use ............................
We recommend that you read this chapter carefully before using your phone. The manufacturer
disclaims any liability for damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.

• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk,
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using
their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags.To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the dashboard is
adequately shielded from mobile phone RF energy.

• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas.As with many
other types of equipment now in regular use, mobile telephones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive
atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as
a pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold
it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear.Also move the
handset away from your ear while using the “hands-free” mode because the amplified volume might
cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories without
supervision.
When replacing the cover please note that your phone may contain substances that could create
an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc).The manufacturer’s recommended
operating temperature range is -10°C to +55°C.

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Over 55°C the legibility of the phone’s display may be impaired, though this is temporary and not
serious.
Emergency call numbers may not be reachable on all cellular networks.You should never rely only
on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile
Limited and its affiliates and are compatible with your phone model (see Accessories List, page 71).
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all important information stored
in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
playing video games.These seizures or blackouts may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children’s use of video games or other features that incorporate
flashing lights on the phones.All persons should discontinue use and consult a doctor if any of the
following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms, please take the following
safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see
a doctor.
When you play games on your phone, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such
as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
Prolonged exposure to music at full volume on the music player may damage the listener's
hearing.
Set your phone volume safely. Use only headphones recommended by TCT Mobile Limited and its
affiliates.

5

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• PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording
sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other people or any of their personal
attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any
liability which may result from the improper use of the mobile phone.

• BATTERY:
Before removing the battery from your phone, please make sure that the phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above
60 °C.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only
use the battery for the purpose for which it was designed. Never use damaged batteries or those
not recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your telephone, the battery and the accessories means that these
products must be taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that
their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction
or your region has suitable recycling and collection facilities; instead they are to be taken to
collection points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS

• CHARGERS
Mains powered chargers will operate within the temperature range of: 0 °C to 40 °C.
The chargers designed for your mobile phone meet with the standard for safety of information
technology equipment and office equipment use. Due to different applicable electrical
specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction.
They should be used for this purpose only.

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303-360-363-383_UM_GB_14-04-09:303-360-363-383_UM_GB_14-04-09

• RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/EC
(R&TTE) is required of all mobile phone models before they can be put on the market. The
protection of the health and safety for the user and any other person is an essential requirement
of these standards or this directive.
THIS MOBILE PHONE COMPLIES WITH INTERNATIONAL AND EUROPEAN REQUIREMENTS
REGARDING EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter/receiver. It was designed and manufactured to comply
with the radiofrequency (RF) exposure thresholds recommended by international requirements
(ICNIRP) (1) and by the Council of the European Union (Recommendation 1999/519/EC) (2).
These limits are part of a set of requirements and establish authorised radiofrequency levels for
the public.These limits were established by independent groups of experts on the basis of regular
and detailed scientific assessments.They include a significant safety margin intended to ensure the
safety of all, regardless of age or state of health.
The exposure standard for mobile phones is determined by a measurement unit known as the
Specific Absorption Rate or “SAR”. The SAR limit is set by international requirements or by the
Council of the European Union at 2 watts/kilogram (W/kg) averaged over 10 grams of body tissue.
The tests used to determine SAR levels were carried out on the basis of standard usage modes
with the phones transmitting at their maximum power level over the entire range of frequency
bands.
Although the SAR was established at the highest certified level, the actual SAR level for the mobile
phone during use is generally much lower than the maximum values. In fact, since mobile phones
are designed to operate at many different power levels, they only use the minimum level of power
required to provide a connection to the network. In theory, the closer you are to a base station
antenna, the lower the power level required by the mobile phone.

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Page 7

The highest tested SAR value for this mobile phone for use at the ear and compliance against the
standard is 1.3 W/kg (OT-303), 1.2 W/kg (OT-363), 0.8 W/kg (OT-383). While there may be
differences between the SAR levels on various phones and at various positions, they all meet the
relevant International guidelines and EU requirements for RF (radio-waves) exposure.
The World Health Organisation (WHO) considers that present scientific information does not
indicate the need for any special precautions for use of mobile phones. If individuals are concerned,
they might choose to limit their own or their children’s RF exposure by limiting the length of calls,
or using “hands-free” devices to keep mobile phones away from the head and body (fact sheet n°
193). Additional information about electromagnetic fields and public health are available on the
following site: http://www.who.int/peh-emf.
Although no danger relating to the use of telephone was ever proved, the World Health
Organisation advises as a precautionary measure to use your telephone with a good level of
network reception as indicated on the telephone display (4 to 5 bars). It is also advised to keep the
telephone, during communications, away from the belly of pregnant women and from the lower
abdomen for teenagers.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.

• LICENCES
Obigo®

is a registered trademark of Obigo AB.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by TCT Mobile Limited and its affiliates is under
license. Other trademarks and trade names are those of their respective
owners.

OT-363/OT-383 Bluetooth QD ID B013793
eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates.

(1)

(2)

The ICNIRP requirements are applicable in the following regions: Central
America (except Mexico), South America, North and South Africa, Pacific Asia
(except Korea), Australia.
The European recommendation (1999/519/EC) is applicable in the following
regions: Europe, Israel.

7

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General information ..................
• Internet address: www.alcatel-mobilephones.com
• Hot Line Number: see “TCT Mobile Services” leaflet or go to our
Internet site.
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelmobilephones.com
Your telephone is a transceiver that operates on GSM networks with 900
and 1800 MHz bands.

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Page 9

Protection against theft

(1)

Your telephone is identified by an IMEI (phone serial number) shown on
the packaging label and in the product’s memory.We recommend that you
note the number the first time you use your telephone by entering * # 0
6 # and keep it in a safe place. It may be requested by the police or your
operator if your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using it, even with
a different SIM card.

Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specific operator services.

This equipment is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatel-mobilephones.com.

(1)

9

Contact your network operator to check service availability.
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1

Your mobile ..........................
OT-303

OT-360/363

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1.1

12:21

Keys
(1)

(2)

(3)

OT-383

(1)

1

(2)

(3)

7
2

1

7

5

(2)

2

3

(1)

(2)

(3)

Left softkey

(1)

(2)

(3)

Right softkey

5

4
5

3

Switch on/Switch off the telephone (long
keypress)
End call
Return to the main screen

(1)

4

2

4

Navigation key (4)
Confirm an option (press the middle of the
key)
Access "Varied wallpaper" (1) (long
keypress)
Pictures slide show (3) (long keypress)
Pick up
Send a call
Access call memory (Redial) (short
keypress)

(3)

7
1

Page 11

3
8

6

6
6

1 Left softkey

6 Vibration alert

2 Pick up/Send call

7 Navigation key (1):

Call memory

Menu/Confirm an option
Messages
Directory
WAP
File manager

3 Voicemail
4 Right softkey
5 Switch on/Switch off

End call

8 Lock/Unlock
(1)

Depending on your network operator.
11

/

/

(1)
(2)
(3)
(4)

OT-303 only.
OT-360/OT-363 only.
OT-383 only.
Depending on your network operator.
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303-360-363-383_UM_GB_10-04-09:303-360-363-383_UM_GB_10-04-09

Access your voicemail (long keypress)
(1)

(2)

1.2

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Main screen icons

In Edit mode:
- Short keypress: change input methods
- Long keypress: access the Symbols table

Battery charge level.

From main screen
- Short keypress: #
- Long keypress: activate/deactivate the
vibrator
In edit mode:
- Short keypress:
(space)
- Long keypress: add a word

Bluetooth is active.

(1)

Vibration alert: your phone vibrates, but neither rings nor beeps
except for the alarms (see page 64).

Bluetooth connected to an audio device.
Headset connected.
Call forwarding activated: your calls are forwarded (see page
31).
Alarm clock programmed (see page 50).
Voicemail message arrived.

3 LED keys (3):
- Call: Flashing while incoming calls/missed
calls
- Message: Flashing while incoming
messages/unread messages
- My Favorite: Flashing when incoming
events (calls, messages) are from My
Favorite contact.

FM radio is on.
Unanswered calls.
WAP alerts (2).
Roaming.
Line switching (2): indicates the selected line.
GPRS active connection status (Blue - Activated).
Shown only in no ciphering mode while calling, sending/ receiving
SMS.

(1)
(2)
(3)

(1)

OT-303 only.
OT-360/OT-363/OT-383 only.
OT-360/OT-363 only.

(2)

13

The icons and illustrations in this guide are provided for
informational purposes only.
Depending on your network operator.
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303-360-363-383_UM_GB_10-04-09:303-360-363-383_UM_GB_10-04-09

Level of network reception.
Reception of a message in progress.
Sending a message.

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Page 15

2

Getting started ....................

2.1

Set-up

Silence mode: your phone neither rings, beeps nor vibrates
except for the alarms (see page 64).

Removing/Replacing the back cover

Message unread.

OT-303

Message list is full: your terminal cannot accept any new
messages.You must access the message list and delete at least one
message on your SIM card.
Preferred tariff areas (1).
Antenna off mode.
OT-360/363

OT-383

(1)

Contact your network operator to check service availability.
15

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Installing/Removing the battery

Inserting/Removing the the SIM card

OT-303

You must insert your SIM card

(1)

to make phone calls.

OT-303

OT-360/363
OT-360/363

OT-383
OT-383

Insert and click the battery into place, then close the telephone cover.
Unclip the cover, then remove the battery.

Place the SIM card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted.
To remove the card, press it and slide it out.

(1)

17

Check with your network operator to make sure that your SIM card
is 3V compatible. The old 5 Volt cards can no longer be used. Please
contact your operator.
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• The charging may take about 20 minutes to start if the battery is flat.
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before connecting the
charger.
• The mains socket must be near to the phone and easily accessible
(avoid electric extension cables).
• When using your telephone for the first time, charge the battery fully
(approximately 3 hours). You are advised to fully charge the battery
( ).

Charging the battery
OT-303

OT-360/363

The charge is complete when the animation stops. Only use
Alcatel chargers.

2.2

Power on your phone

Hold down the
/ /
key until the telephone powers on, type in
your PIN code if necessary and then confirm with the
/
/
key.
The main screen is displayed.
OT-383

If you don’t know your PIN code or if you have forgotten it,
contact your network operator. Do not leave your PIN code near
your telephone and store your card in a safe place when not in
use.

Connect the battery charger

19

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Page 21

If cell broadcast messages are displayed, use the
/
/
key to
browse through them in full or press the right softkey to return to the
main screen.

3

Calls ......................................

While the phone is searching for a network, “Searching/Emergency”
will be displayed.

3.1

Making a call

2.3

Power off your phone

Hold down the

/

/

key from the main screen.

Dial the desired number then press the
/ / key to place the call. If
you make a mistake, you can delete the incorrect digits by pressing the
right softkey.
To hang up the call, press the

/

/

key.

To enter characters “+”,“W” (for tonewait) or “P” (used to store
a number with extension number), hold down the
key (the
following characters will scroll by: 0, +, P,W).
Making an emergency call
If your phone is covered by the network, dial emergency number and press
the
/ / key to make an emergency call.This works even without a
SIM card and without typing the PIN code or unlocking the keypad.

3.2

Calling your voicemail

(1)

Your voicemail is provided by your network to avoid missing calls. It works
like an answering machine that you can consult at any time.To access your
voicemail, hold down the
key.

(1)

21

Contact your network operator to check service availability.
22

303-360-363-383_UM_GB_10-04-09:303-360-363-383_UM_GB_10-04-09

If the access number for your operator’s voicemail service does not work,
dial the number that you were given.To change this number at a later date,
refer to “My numbers” (see page 29).
To use your voicemail service from abroad, contact your network
operator before leaving.

10/04/09

Page 23

Muting the ringtone
Press the right softkey once while the telephone is ringing.Answer the call
by pressing the
/ / key.
Rejecting a call
Press the

3.3

12:21

/

/

key once or the right softkey twice.

Receiving a call

When you receive an incoming call, press the
then hang up using the
/ /
key.

/ /

key to talk and

If the
icon is displayed, the vibrator is activated and there is no
ringtone. If the
icon is displayed, the phone neither rings nor vibrates.
If the flip is open

3.4

Available functions
During a call, you can use your directory, your diary, short messages, etc.
without losing your correspondent by pressing the
key.
Call on hold

(1)

- To pick up a call, press the
If the flip is closed

During the call

Ongoing call

key.

Handsfree
WARNING: move the handset away from your ear while using
the “handsfree” option because the amplified volume might
cause hearing damage.

(1)

- To pick up a call, open the flip (if clamshell open answer option is
activated, see page 42).

Directory

The caller’s number is displayed if it is transmitted by the network
(contact your network operator to check service availability).

Messages
Organizer
Services

(1)

Sound recorder (record your current call).
Besides, you can switch the audio speech from handset to BT device when
connected.

(1)

OT-360 and OT-363 only.

(1)

23

Contact your network operator to check service availability.
24

303-360-363-383_UM_GB_10-04-09:303-360-363-383_UM_GB_10-04-09

3.6

Adjusting the volume
You can adjust the sound level during a call using the

key.

Handling two calls
• Answering a second call (Ensure that “Call waiting” is activated, see
page 30).

Conference calls

12:21

Page 25

Line switching (ALS)

(1)

Your SIM card can contain two distinct telephone numbers. Under “Call
register”, choose “Line switching” and then select a default line; all your
outgoing calls will be made from this number. Incoming calls, however, will
continue to use the two lines.
The services programmed on the default line do not impact those
selected on the other line.

• To call a second party during a call, dial the number directly.

3.5

10/04/09

(1)

Your phone allows you to talk to several people at the same time (up to
5). If you are on a double call, press “Options” and select “Conference”
then confirm with the
/
/ key. If a third call comes in, answer it
by pressing the
/ / key and speak with your new correspondent.
This correspondent becomes a member of the conference if you press
“Options” and select “Add to conference”, and then confirm by
pressing
/
/ . Pressing
/ /
disconnects the current call.
To end the conference call, press “Options” and select “End
conference”.

(1)

Contact your network operator to check service availability.
25

(1)

Contact your network operator to check service availability.
26

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4

Menu

(1)

..................................

From the menu interface, you may directly access features by pressing the
corresponding key (number keys,
/
and
keys.)
1. GAMES

6. DIRECTORY

2. FM RADIO

7. CALL REGISTER
- Call memory
- My numbers
- Billing
- Call settings

3. TOOLS
- Bluetooth (2)
- Organizer
- Alarm
- Calculator
- Converter
- Voice memo
- Memory status
- My shortcuts
4. CAMERA
- Camera
- My creations

8. WAP
- Homepage
- Bookmarks
- Recent pages
- Offline pages
- Go to URL
- Profiles
9. PROFILES

5. MESSAGES
- Messages
- Voice message
- Voicemail
- Settings

(1)

(2)

There may be certain differences between this menu tree and phone’s
operation, depending on your operator.
OT-363 and OT-383 only.
27

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*. SERVICES (1)
- VAS
- Data account
- My One Touch
- Service dial number
0. FILE MANAGER
- My audios
- My images
- My creations
- Unkown files
- Memory status
#. MY SETTINGS
- Color
- Theme
- Clamshell (2)
- Slider (3)
- Display
- Clock
- Keys
- More settings…

(1)
(2)
(3)

Contact your network operator to check service availability.
OT-360 and OT-363 only.
OT-383 only.
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5

Call register ....................

5.1

Call memory

You can access your call memory by pressing the
main screen. Choose the icon of the desired list:

/ /

key from the

Unanswered calls

10/04/09

5.3

Select a number of the call memory and press the “Options” softkey to
View call details, Create text/multimedia message, Save or Delete
the selected number or clear the entire list (Delete all).

5.2

Page 29

Billing

You can access different items with this option:
Amount

• You can view the total cost of charged calls, modify
it or reset it and enter the cost of a Telecom Unit in
the currency of your choice.

Duration

• You can view the total duration of all outgoing calls
or reset it.

GPRS counter

• Management of the volume of data communications
charged for (in kilobytes).

Beep duration

• You can activate or cancel the beep emitted during
a call with a specified frequency (enter the
frequency and confirm by
/
/ ).

Outgoing calls (Redial)
Answered calls

12:21

5.4

Call settings

(1)

You can access a number of items with this option:

My numbers

5.4.1

Type in or modify your telephone number or the number to access your
voicemail and confirm by pressing
/
/ .Your telephone number is
usually written on your SIM card.

Activate/deactivate the notification of a second incoming call by a beep.

(1)

29

Call waiting

Contact your network operator to check service availability.
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5.4.2

Call forwarding

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Incoming calls

• The following configurations are possible:

You can activate, cancel or verify the status of the call forwarding to the
voicemail or to a specified number. The following configurations are
possible:

• All calls

• All incoming calls are barred.

• All calls except
SIM directory

• All incoming calls except those in SIM directory are
barred.

• Unconditional: systematic forwarding of all your calls. The
displayed.

• Roaming

• Incoming calls are barred when you are abroad.

Cancel all
barring

• Deactivate all call barring.

icon is

• Conditional: if your line is busy, if you don’t answer or if you are outside
the network range.
5.4.3

Call barring

You can activate or deactivate the call barring for outgoing and incoming
calls.The various options are:
Outgoing calls

• The following configurations are possible:

• All calls

• All outgoing calls are barred.

• All calls except
SIM directory

• All outgoing calls except those in SIM directory are
barred.

• International calls • Outgoing international calls are barred.
• International
except home

• Outgoing international calls except those to your
country of subscription are barred.

Change barring • Change the original PW for activating call barring.
PW
5.4.4

Activate/deactivate CLIR.
5.4.5

Line switching

(1)

Line switch between line 1 and line 2.
5.4.6

Auto redial

You can activate or deactivate the automatic callback of your party for
calls that do not get through the first time.

(1)

31

Caller ID

Depending on your SIM card.
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Searching for a contact

6

Directory..........................

6.1

Consulting your directory

To access the directory from the main screen, press the
and select the
icon from the menu.

You can search for a contact by multi-pressing the keys associated with the
first letter and the other ones of his/her name.
Reading a file

/

/

key

You can also customise a quick access to your contact with the keys'
customisation (see page 44).
You have 5 directories:

Select a name from your directory, then press

/

/

to read the file.

Sending Vcard via MMS/Bluetooth
Selecting the Vcard you wish to transfer ("Options\Send vCard\By
MMS” or “By Bluetooth").
Making the call

General

Press the
/ / key once the name is selected. If several numbers are
associated with the name to be called, you must first choose the number
from the list (Mobile, Home, Office, etc.) using the
key. Press the
/
/ key to make the call.

Most called
SIM directory
Phone directory
Group
In addition to the directories already provided, you can create up to 5
groups (maximum 100 entries per group).

33

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6.2

Creating a file

Select the directory in which you wish to create a file, press the
"Options" softkey, select "Create file" then
/
/ .
When you create a new contact in the product directory, at least one of
the following fields must be filled in:
Name,
Group,
Mobile,
Home,
Ringtone,
Image,
Work,
Fax,
Email,
Birthday,
Company.
You can move from one field to another using the

key.

If you use your phone abroad, store the numbers in your
directories in international format “+” followed by the country
code (see page 22).

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Move

• Move a file from SIM directory to Phone directory,
vice versa.

Reset

• Reset the contacts in "Most called".

Delete all

• Delete all the files in the current directory.

Copy

• Copy a file from SIM directory to Phone directory,
vice versa.

Copy all

• Copy the whole directory from SIM directory to
Phone directory, vice versa.

Send vCard

• Exchange data via MMS or Bluetooth (see page 48).

Create group

• Create a group of files.

Delete group

• The group and its files will be completely deleted.

Associate/
Not associate

• If the original one in SIM or General directory is
modified, the one in a group will be updated
accordingly, otherwise not.

From the list of names in SIM directory, General directory or Group you
can access the following options:

Set as My
favorite

• Set the number as your favourite, whose ringtone
could be different.

View

Send number

• Send the number to the others by SMS.

My number

• Type in, modify or send the user's own number by
SMS.

Memory status

• View used & available space in SIM and Phone
directory.

6.3

Available options

• View a complete file: name, numbers, address, e-mail,
etc.

Create file

• Create a file (name, numbers, address, e-mail, etc.) in
the desired directory.

Create text/
multimedia
message

• Send an SMS/MMS to a contact you selected from
the directory.

Edit

• Modify the contents of a file: name, number,
ringtone, image, etc.

Delete

• Delete the selected file.

Set ringtone

• Customise the ringtone of incoming call for the
contact in "My favorite".

35

Default storage • Set default storage to store new contacts.

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7

7.1.2

Messages..........................

You can create, edit and receive SMS, MMS with this mobile phone.
MMS is a message whereby you can send video clips, images, photos,
animations and sounds to other compatible mobiles and e-mail addresses.

7.1

Messages:Text/Multimedia messages

7.1.1

Create message

(1)

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Inbox

All received messages (read and unread) are stored in the same Inbox.
When viewing your messages, you will find the following status icons,
depending on the type of message:
unread SMS in phone,
unread
SMS in SIM card,
read SMS in phone,
read SMS in SIM card,
unread MMS in phone,
read MMS in phone,
message reception in
progress and
message sending in progress.
Receiving and reading SMS/MMS

From the main menu select "Messages" to create text/multimedia
message.
You can type a message but you can also modify a predefined message in
Templates or customise your message by adding pictures, photos,
sounds, titles, etc (only available while editing a MMS). While writing a
message, select “Options” to access all the messaging options.
You can save your messages that you send often to Drafts or Templates.
An SMS message of more than 160 characters (the number of
characters depends on the languages you writing in) will be
charged as several SMS. An MMS message containing photos
and/or sounds may also be billed as more than one message.

When you receive a new message, the following message is displayed: “X
new message!”, a beep sounds, the
icon shows up, a line with the
number of messages appears on the screen. Select this line and press the
/
/ key to read it directly from the main screen.
Once you have read the message, the following options are given: Reply,
Forward the message to another person, Edit, Delete, Delete all and
extract number or URL (Use number/Use URL).
7.1.3

Unsent

All failed to be sent messages.
7.1.4

Sent

All sent messages.
7.1.5

Drafts

All drafts messages.

(1)

Depending on your network operator.
37

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7.1.6

WAP alerts

Store PUSH SI messages.
7.1.7

Empty folder

Delete all messages in “Inbox/Unsent/Sent/Drafts”.
7.1.8

Templates

A list of predefined messages is available. Select one, edit it if required, and
then send it.You can also create your own predefined text messages.

7.2

Voice message

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Memory status

• Memory used on the phone.

Preferred
storage

• Select default message storage, SIM or phone.

Pref. Bearer

• Bearer preference.

7.4.3

Multimedia messages

Edit

• Set edit mode, image size and signature.

Sending

• Set the values for validity period, Read report, etc.

Retrieve

• Set the values for Home network, Roaming
network, etc.

Filter

• Set criteria for filtering.

Record voice and send as MMS.

Profiles

• Follow the same procedure as for setting your WAP
connection.

7.3

Memory status

Voicemail

• Memory used on the phone.

All vocal messages received.

7.4.4

7.4

Settings

Receive mode

• Enable to receive broadcast SMS.

Read message

• Store the received messages.

7.4.1

Help demo

Languages

• Language selection.

Lively show how SMS works.
7.4.2

CB SMS

(1)

Channel settings • Select/Add/Edit/Delete channels.

Text messages

Profile settings

• Profiles can be retrieved directly from SIM card.
Alternatively, you can create your own profile.

General

• Delivery report, request for acknowledgement of
delivery report On/Off. Reply path (1) show reply
path.

Alphabet mgmt. • It enables you to define SMS data coding for SMS
sending.
(1)

Depending on your network operator.
39

(1)

Depending on your network operator.
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8

My settings ......................

From the main screen, select the icon menu
and select the function
of your choice in order to customise your telephone.

8.1

Theme

The “Theme” menu allows you to customise your telephone to suit your
own taste.You can modify several customisable items at the same time.

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Page 41

8.3

Clamshell

8.3.1

Clamshell open answer

(1)

You can decide whether you want to automatically answer the call when
you open the flip.
8.3.2

Color

This function enables you to customise the graphic style and the colours
of your telephone.

8.2

10/04/09

Clamshell close options

You can decide whether you want to continue or stop the running
application when you close the flip.

8.4

Slider

8.4.1

Slider open answer

(2)

You can decide whether you want to automatically answer the call when
you slide open the phone.The default setting is “On”.

When using the telephone for the first time, a default “Theme” is
activated.

8.4.2

Even if you choose a Theme, you can still modify the elements in it one by
one.You can reactivate any Theme at any time.

You can decide whether you want to continue or stop the running
application when you slide close the phone. The default setting is “Stop
application”.

Slider close options

When changing a Theme, an installation screen appears until the eight
elements are installed.
The installation of the Theme can be stopped and cancelled if you
receive an incoming call or if you press the right softkey; the
previous choice of Theme is kept.

(1)
(2)

41

OT-360 and OT-363 only.
OT-383 only.
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8.5

Display

8.5.4

8.5.1

Wallpaper

You may adjust black level with respect to LCD display by pressing the
key.

The wallpaper is displayed when you switch on your telephone.
You can access the main functions from the wallpaper either with the
navigation key or by pressing
/
/
and by selecting the icons
displayed on the screen (1).
By selecting “Wallpaper” you can customise it by replacing the default
image or animation displayed on your telephone.
Fixed wallpaper • Set down any picture as wallpaper.
Varied wallpaper • Wallpaper vary once an hour, once a day, once a
week...
When you receive an event (incoming call, SMS/MMS,
notifications, etc.) the icon, type and number of events will be
displayed on your wallpaper allowing you to consult them directly.

8.5.5

Brightness

Zoom

(1)

This feature allows you to zoom in name or number display in Directory,
Dialling and Outgoing/Incoming call, as well as the font of text in message
reading.

8.6

Clock

It allows you to have settings of date and time, including 12/24h format.
Also you can set the daylight saving adjustment.

8.7

Keys

8.7.1

Softkeys

You can customise your welcome animation or image that appears when
you switch on your phone.

These keys have predefined functions, which vary from one model to
another (operator services, games access, ...).You can customise (2) them,
assign the functions, numbers from directory and URL you wish to each
key.

You can also customise your OFF screen with an image or animation.

8.7.2

8.5.3

By customising your keys, you can call someone or access a function/URL
directly from the main screen.

8.5.2

Power On/Off

Menu display

(2)

(3)

Normal

• Display with 12 main menus.

Easy

• Display with 4 main menus.

(1)
(2)
(3)

Depending on the operator.
Depending on the model.
Availability depends on language group.
43

(1)
(2)

Keys

Availability depends on language group.
Depending on your network operator.
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8.8

More settings…

8.8.4

8.8.1

Auto lock

It allows you to reduce brightness for better performance of batteries and
save power during periods of expected inactivity.You may also customise
its duration, 5s, 10s, 30s and 1min.

(1)

Lock the keypad

Backlight

Your keypad would be locked automatically or you may also lock it
manually by holding down the
key (2).

8.8.5

You can select the timer to automatically lock its keypad after you slide
close the phone. (3)
Unlock the keypad

You have a dictionary to which you can add your own words in addition
to those suggested by the predictive input system.When you consult your
dictionary, you can add, modify or erase words by using the “Options”
softkey.

Hold down the

8.8.6

key when locked (2).

Headset

8.8.7

Switch audio play (incoming call, message beep, alarm beep...) between
Headset only and Phone&Headset.
8.8.3

Languages

(2)
(3)
(4)

(1)

Security

Activate PIN

(4)

Display language for messages (select using ).The “Automatic” option
selects the language according to the home network (if available).

(1)

Input mode

Please see chapter “Latin input mode”, page 65. In addition to the specific
characters table for Cyrillic, Chinese, other data input modes are also
available in your telephone. This feature allows you to write short
messages and add names with special characters to your directory.

Two ways to unlock (3):
- Hold down the
key.
- Open the slider.
8.8.2

Dictionary

OT-303 and OT-383 only.
OT-303 only.
OT-383 only.
Contact your network operator to check service availability.
45

• The SIM card protection code is requested each
time as the phone is powered on if this code is
activated.

Change PIN

• Change PIN code.

Change PIN2

• A protection code for certain SIM card features
(Billing/Cost/FDN, etc.) will be requested if you
attempt to access it, if the code is activated. Select
to update it with a new one (between 4 and 8
digits).

(1)

Depending on the language.
46

303-360-363-383_UM_GB_10-04-09:303-360-363-383_UM_GB_10-04-09

Activate phone • It is requested each time as the phone is powered
code
on if this code is activated.
Change phone
code

• Change phone password, its initial one is 1234.

Fixed dialed
number

• It allows the phone to be "locked" so that it can only
dial certain numbers, or numbers with certain
prefixes. To activate this function, PIN2 code is
mandatory.

8.8.8

Networks

Network selection
• List of networks to which you wish to be connected
in order of priority (update this list using
/
/
).

• Select network

• The choice of the network connection is left up to
the user.

• Search mode

• Network connection switching between "Manual"
and "Automatic".
(1)

• When needed

• GPRS mode active depending on connection
requirements.

• Always

• GPRS mode continuously active.

8.8.9

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9

Tools ................................

9.1

Bluetooth™

(1)

Access this feature by selecting “Tools” from the main menu, then
“Bluetooth”.
To use your phone with a Bluetooth device, you need to proceed in two
steps:
- Pair and register the device to your phone,

• Preferred
networks

GPRS connection

10/04/09

Connectivity

A set of profile settings for messaging (MMS...) and WAP connection.

- Select it to use hands-free communication. Only one Bluetooth audio
device (your Bluetooth headset or your Bluetooth car kit) can be
connected during the communication.
Pair and register your Bluetooth device
Activate the Bluetooth feature by selecting the “Tools\Bluetooth\
Activation\On” option. Then enter the “My devices” menu to search
for connectable Bluetooth devices and select the device you want to be
paired with in the list. If the bluetooth device has no keyboard, enter its
default password to register it with your phone. If the Bluetooth device
has keyboard/keypad, enter the same set of password on both handset and
the device to get it registered.
From the list, press the “Options” softkey to connect/disconnect, rename,
search for new devices or delete an unconnected one from the list.
Don’t forget to turn on your Bluetooth device and activate the
pairing mode while pairing it with your phone.
(1)

(1)

Depending on network availability.
47

You're highly recommended to use Alcatel OT-BM81 Bluetooth
headset, which has been tested and proved fully compatible with OT363 and OT-383.
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Available functions

Available options:

Data transmit

• Exchange files with another bluetooth device.

Create

• Create an appointment.

Handle a call

• Initiate or receive a phone call with a Bluetooth
headset.

View
appointments

• See today's appointments.

Settings

List all
appointments

• See all the created appointments.

• Visibility: Select whether you want to hide (“Off”) or show to all
(“On”) your phone.

Jump to date

• Input the required date and it will be immediately
highlighted.

• Rename device: you may change your phone name, which is visible to
the others.

9.3

Always activate Bluetooth in your phone first before connecting
it to a Bluetooth device. Be aware that Bluetooth activation will
slightly affect battery life of your phone.

Alarm

Your mobile phone has a built-in alarm clock with a snooze feature. You
can set up to five separate alarms and choose whether or not the alarm
should repeat.

Bluetooth technology allows free wireless connections between all
Bluetooth-compliant devices within short range. Please make sure that the
Bluetooth headset or the Bluetooth car kit and your mobile phone are in
this range and set as “Visibility\On”.

Repeat

• You may select Once (default)/Every day/Days.

Snooze

• The alarm will repeat at regular intervals.

Your phone is Bluetooth™ v1.1, v1.2 and v2.0 compatible.

You can use it to perform basic calculations. Hold down the
key to
get the decimal point. Confirm with the
/
/
key or the left
softkey.

9.2

Organizer

9.4

Calculator

Once you enter this menu from “Tools”, there is a monthly-view calendar
for you to keep track of important meetings, appointments, etc. Days with
events entered will be marked in color.

49

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9.5

Converter

9.7

9.5.1

Unit

It will indicate how much space is used and how much is currently free on
your phone.

You can use the Weight and Length conversion by selecting the unit you
wish to convert via
, then press
to input the digits. Finally confirm
with
/
/ key or left softkey.
9.5.2

Currency

The currency converter allows you to:
• Convert a currency directly into euros and vice versa (1).
• Convert between international currencies, both currencies must be
selected by
keys. You are requested to input the appropriate
exchange rate.

9.6

9.7.1

Memory status

Phone

View available memory space.
Your phone’s memory is shared among several functions: directory,
scheduler, messages, voice messages, images, melodies, games, applications.

9.8

My shortcuts

Access the shortcuts already programmed.
To programme new shortcuts: select “My shortcuts” if you want to
create a quick access to a function, Directory, or WAP Bookmarks, etc.

Voice memo

This feature enables you to record a call by selecting “Voice memo”
while communicating. To record a sound, select “Voice memo”, then
“New record”.

(1)

For the former European national currencies, the currency converter
uses the final Euro conversion rates set on 31/12/1998, which are
used in accordance with official conversion rules.
51

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10 WAP ..............................
10.1 Homepage

10/04/09

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10.6.3 Push message settings
Enable or disable receiving service message from WAP.
10.6.4 Clear cache
Empty the phone’s cache memory.

Launch the WAP browser with the homepage of the active profile.

10.6.5 Clear cookies

10.2 Bookmarks

Clear cookies from website.

Access your favorite sites.

10.6.6 Trusted certificates

10.3 Recent pages

Certificates of trusted sites.

Pages which you recently browsed.

10.4 Offline pages
Pages available for offline viewing.

10.5 Go to URL
Enter the URL of WAP site.

10.6 Profiles
10.6.1 Edit profile
Edit existing profile or create new profile.
10.6.2 Browser options
Set the value for timeout and auto loading of image.

53

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11 File manager ................
You will have an access to all audio and visual files stored in phone in File
manager.

10/04/09

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11.3 My creations
This feature stores all the photos captured by your mobile phone.
Thumbnails are displayed for preview. In addition, you can use “Mark”
function, to select multiple files.

11.1 My audios

In idle screen, holding down the
in slide (1).

Choose an audio for an incoming call, a message alert, power on/off
ringtone or an alarm and scheduler.

11.4 Unknown files

The “My audios” album contains the following folders (1):

key to show all photos in my creation

Store files of unsupported format.

- Melodies: melodies that can be set as ringtone.

11.5 Managing audios and images

- Recorded: all recorded sounds,

According to the item chosen, you can access some of the functions
below:

- General: contains all audio files stored in phone.

View

• View the selected image. If you want to view all the
pictures in your folder in a slideshow hold down
on the current picture.

Play

• Play the selected items.

Send

• Send the audio/image.

Delete

• Delete the audio/image selected (not applicable for
embedded items).

DRM: Digital Rights Management feature allows sounds and
images to be played while protecting the associated copyright.

11.2 My images
You can select an image or a photo as wallpaper, the ON/OFF screen,or
assign it to a contact in the directory.

(1)

The embedded folder names cannot be modified. However, in certain
cases, you can modify, delete and add items included in these folders.
55

(1)

OT-383 only.
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Set as

• - Image->wallpaper, switch ON/OFF, assign it to a
contact.
- Sound->ringtone, message beep, switch ON/OFF,
assign it to a contact.

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12 Games ..........................
Your Alcatel phone may include some games.

Download

• Download new items.

Rename

• Rename the audio/image.

12.1 Game settings

Sort

• Sort the files by name, type, time and size.

Activate

• DRM file option.

It allows you to manage settings, in which you may set background music,
sound effect and vibration alert.

Delete all

• Delete all the files except the embedded ones.

11.6 Formats and compatibility

(1)

- Sounds: midi, amr, ...
- Images: jpg, gif

11.7 Memory status
See page 52.

(1)

Depending on product and market.
57

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13 FM radio ........................
Your phone is equipped with an FM radio (1) with RDS functionality.You can
use the application as a traditional FM radio and saved channels or with
parallel visual information related to the radio program on the display, if
you tune to stations that offer Visual Radio service. You can listen to it
while running other applications.

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Optimise radio
frequency

• Search for a better frequency from the alternative
frequency list.

Update station
name (1)

• Save RDS information as station name in the channel
list.

Hold down the key to enter the mode of "Manual tuning"
and go to the previous/next station by pressing the
navigation
keys in the interface of FM radio.

To use it, you must get your headset, which works as an antenna
connected with your phone.
Available options:
Channel list

• Open the list of saved stations.

Save channel

• Save the current tuned station to the "Channel
list".

Auto search

• Start auto search and stations will be automatically
saved to "Channel list".

Enter the
frequency

• Enter the frequency manually.

Turn off

• Stop playing the radio.

Record

• Record the radio and files will be automatically
saved to “Tools\Voice memo\List” and "File
manager\My audios\Recorded".

Settings

• Use

navigation keys to do settings.

Activate
• Listen to the radio using louderspeaker or headset.
loudspeaker/Play
in headset

(1)

The quality of the radio depends on the coverage of the radio station
in that particular area.
59

(1)

Availability on RDS information detected.
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Your mobile phone is fitted with a camera for taking photos that you can
use in different ways:
- store them in your “File manager”.
- send them in a multimedia message (MMS) to a mobile phone or an
email address.
- customise your main screen (see page 43).
- select them as incoming call image to a contact in your directory.

Page 61

Before taking the photo, you can adjust a number of settings by pressing
the “Options” softkey to access: “Image size”, “Exposure”, “Timer”,
“Capture mode”, “Banding”, “Night mode”, “Quality”, “White
balance”, “Color mode”, but also following ones:
File manager

• Go to the File manager feature.

Restore default • Make all settings recover as default value.
14.2.3 Options available after taking the photo
Four transparent icons available on the photos for your selection:
: Set as wallpaper

14.1 Access

: Assign to a contact

To access the function from the main screen:

: Set as Power on/off screen

- press the right softkey,
/

12:21

14.2.2 Settings in framing mode

14 Camera..........................

- press the

10/04/09

/

Send by Bluetooth

key to access the menu and select the

icon.

(1)

(2)

: Send by MMS

14.2 Camera
14.2.1 Take a photo, save or delete
The screen acts as the viewfinder. Position the object in the viewfinder and
press
/
/
to take the picture and the pictures will be
automatically saved. But if you don’t want it, you may directly delete it by
pressing the left softkey “Delete”.

(1)
(2)

61

OT-303 and OT-360 only.
OT-363 and OT-383 only.
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15

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Select a sound for opening the flip and for closing it (1).

Profiles ..........................

Slider beep (2).

With this menu,you may personalise ringtones for different events and
environments.

15.2 Vibration

15.1 General

Activate it, your cellphone vibrates when new event coming, but neither
rings nor beeps except for the alarms.

To modify the sound settings, press "Options" and select “Edit” and you
will see below functions using
key:

15.3 Loud

Select a melody from the list using the
pressing
/
/ .

key then confirm by

Mode (normal, discreet, vibrate...).You may set your phone ringtone
to Normal, Discreet (ring with beep), Vibrate (all sounds are
replaced by vibrations except for alarms),Vibrate and ring,Vibrate
then ring, Beep and vibrate, Silence (no sounds except for alarms,
the
icon will be displayed). Ringtones sound with increasing
volume.
Adjust the volume using the

It is a profile designed for outdoor user who requires louder ringtones.

15.4 Silent
This profile will turn off all ringtones, even notification sounds.

15.5 Antenna off mode
Antenna off mode, under which you will have no voice call, Bluetooth or
messaging functions, can be used to increase standby duration.

key.

Select the type of key beep.
Select a melody for a new incoming message.
Select a melody for an alarm or appointment.
Power on beep.
Power off beep.

(1)
(2)

63

OT-360 and OT-363 only.
OT-383 only.
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16 Latin input mode

(1)

............

To write messages, there are two writing methods:
• Normal
• Predictive with the Zi mode

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Predictive Zi mode
This mode speeds up the writing of your text.
Write the word by pressing a key between
and
. Press the key
once and the word will be modified each time you press a key. As you go
on, the word will keep changing.
Example: For “Tomorrow”, press on the following keys:

Normal

,

,

= Too ->

-> tomorrow

This mode allows you to type a text by choosing a letter or a sequence of
characters associated with a key. Press the key several times until the
desired letter is highlighted.
When you release the key the highlighted character is inserted into the
text.

(1)

For specific languages as Chinese, please see specific input leaflets.
65

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OT-303

OT-360/363

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Symbol table

OT-383

Hold down the
/
key to display the symbols table; the cursor is
positioned in the centre. Use the navigation key to move it and the
/
/ key to select.

4

4

1

4
2

1
1

3

5

2
3

1

2

3

2

6

6

5

Key
- Short keypress: insert a smart
punctuation
- Long keypress: insert 1
Keypad
- Short keypress: alpha input (a, b)
- Long keypress: numeric input (1,
2, 3)
Key
/
- Short keypress: change input
methods
- Long keypress: access the
symbols table

4

5

6

3

5

6

Navigation key:
/
/ : validate the word
: previous/next word
: Page up/down
Key
- Short keypress: access the
language list
- Long keypress: enter zero
Key
- Short keypress: insert a space
- Long keypress: add a word

67

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17 Telephone warranty ............
Congratulations on choosing this mobile phone - we hope that you will be completely
satisfied with it.
Your phone is guaranteed against any deviation from technical specifications for a period of
twelve (12) months from the date specified on your original invoice, subject to any other
specific provisions (1).
The warranty terms defined in the manual also apply to the battery and accessories sold
with the phone but for a period of six (6) months (2) from the date of purchase shown on
your original invoice.
Under the terms of this warranty, you must immediately inform your vendor (or any repair
centre approved by TCT Mobile Limited or its affiliates, which are listed on our website
http://www.alcatel-mobilephones.com) in case of a conformity defect on your phone, and
present the invoice given to you at the time of purchase.The vendor or repair centre will
decide whether to replace or repair, as appropriate, all or any part of the telephone or
accessory found to be defective; this warranty covers the cost of parts and labour but
excludes any other costs. Repair or replacement may be carried out using reconditioned
components offering equivalent functionality.
Servicing under the terms of this warranty, especially repair, modification or replacement of
products, shall entitle to a ONE (1) month warranty unless there are statutory provisions to
the contrary.
This warranty shall not apply to damage or defects to your mobile phone and/or accessory
caused by:
1) not following the instructions for use or installation,
2) not being compliant with technical and safety standards applicable in the geographical
area where the equipment is used,
(1)

(2)

The mandatory warranty period may vary if overriding statutory
provisions are applicable in your jurisdiction.
The life of a rechargeable mobile phone battery in terms of
conversation time, standby time, and total service life, will depend on
the conditions of use and network configuration. Batteries being
considered expendable supplies, the specifications state that you
should obtain optimal performance for your mobile phone during the
first six months after purchase and for approximately 200 more
recharges.
69

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3) improper maintenance of sources of energy, and of the overall electric installation,
4) accidents or consequences of theft of the vehicle in which the telephone is transported,
acts of vandalism, lightning, fire, humidity, infiltration of liquids, inclement weather,
5) connecting to or integrating into the phone any equipment not supplied or not
recommended by TCT Mobile Limited or its affiliates, without their express written
consent for such,
6) any servicing, modification or repair performed by individuals not authorised by TCT
Mobile Limited or its affiliates, the vendor or the approved maintenance centre,
7) use of the mobile phone and/or its accessory for a purpose other than that for which
it was designed,
8) normal wear,
9) malfunctions caused by external causes (e.g., radio interference from other equipment,
power voltage fluctuations),
10) modifications made to the equipment even if required by changes in regulations and/or
modification of network parameters,
11) faulty connections resulting from unsatisfactory radio transmission or caused by the
absence of radio relay coverage.
12) Equipment on which markings or serial numbers have been removed or altered, and
handsets on which labels have been removed or deteriorated shall be excluded from
the warranty.
In accordance with the applicable law, your product is warranted against hidden defects
(defects inherent in the design, manufacture, etc.).
There are no express warranties, whether written or oral, other than this printed limited
warranty, express or implied, of any nature whatsoever.
In no event shall TCT Mobile Limited or its affiliates be liable for incidental or consequential
damages of any nature whatsoever, including but not limited to trading loss, commercial loss,
to the full extent those damages can be disclaimed by law. Some countries/states do not
allow the exclusion or limitation of incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or exclusions may not apply to
you.

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18 Accessories

(1)

......................

The latest generation of Alcatel GSM mobile phones offers a built-in
handsfree feature that allows you to use the telephone from a distance,
placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the
headset.

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19 Troubleshooting ..................
Before contacting the aftersales department, you are advised to follow the
instructions below:
• You are advised to switch off the telephone from time to time to optimise its
performance.
• You are advised to fully charge (
) the battery for optimal operation.
• Avoid storing large amounts of data in your telephone as this may affect the
performance of your telephone.

and carry out the following checks:
My mobile phone will not switch on
/ /
until the screen comes on
• Press
• Check the battery charge level
• Check the battery contacts, remove and reinstall your battery, then turn your
telephone back on

Stereo headset

Standard charger

My phone has not responded for several minutes
/ /
key
• Press the
• Remove the battery and re-insert it, then switch the phone back on
My screen is difficult to read
• Clean your screen
• Use your mobile phone in accordance with the recommended conditions of use
My mobile phone turns off by itself
• Check that your keypad is locked when you are not using your mobile phone
• Check the battery charge level

Battery
Only use your telephone with Alcatel batteries, chargers and
accessories compatible with your model.

(1)

Pictures for references only.
71

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My mobile phone has a low level of autonomy
• Make sure you respected the complete charge timing (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact.Wait for at least
20 minutes after removing the charger to obtain an exact indication
My mobile phone will not charge properly
• Make sure that your battery is not completely discharged; the battery charge
indicator can take several minutes and may be accompanied by a quiet whistling
sound
• Make sure charging is carried out under normal conditions (0°C +40°C)
• Make sure your battery is inserted. It must be inserted before plugging in the
charger
• Make sure you are using an Alcatel battery and charger
• When abroad, check that the electrical current is compatible
My mobile phone will not connect to a network
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually (see page 47)
• Try connecting at a later time if the network is overloaded
SIM card error
• Make sure the SIM card has been correctly inserted (see page 18)
• Verify with your operator that your SIM card is 3V compatible; the old 5V SIM
cards cannot be used
• Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
/ / key
• Make sure you have dialled a valid number and press the
• For international calls, check the country and area codes
• Make sure your mobile phone is connected to a network, and that the network is
not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure you have not barred outgoing calls (see page 31)

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Unable to receive incoming calls
• Make sure your mobile phone is switched on and connected to a network (check
for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure you have not forwarded incoming calls (see page 31)
• Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her number
The sound quality of the calls is not optimal
• You can adjust the volume during a call by means of the
• Check the radio reception icon level

key

I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription includes this
service
• Make sure this feature does not require an Alcatel accessory
When I select a number from my directory, the number is not dialled
• Make sure that you have correctly recorded the number in your file
• Make sure that you have selected the country prefix when calling a foreign country
I am unable to create a file in my directory
• Make sure that your SIM card directory is not full; delete some files or save the files
in the product directory (i.e. your professional or personal directories)
• Check the “Call barring” option for “Incoming calls” to be sure that the “All
calls except SIM directory” feature is not activated
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability

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I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered in “My
numbers”
• Try later if the network is busy
I am unable to send and receive messages MMS,Vox MMS
• Check your phone memory available as it might be full
• Contact your network operator to check service availability and check MMS
parameters (see page 40)
• Verify the server centre number or your MMS profile with your operator
• The server centre may be saturated; try again later
The
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete some of them
or archive them in the product memory
“No service” is displayed
• You are outside of the network coverage area

ALCATEL is a trademark of Alcatel-Lucent
and used under license by
TCT Mobile Limited.

I have already entered 3 incorrect PIN codes
• Contact your network operator to obtain the PUK code (Personal Unblocking
Key)
I am unable to download new files
• Check for free space
• Delete some files
• Check your subscription status with your operator

All rights reserved © Copyright 2009
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.

My mobile phone is dead, can't power on
• Make sure your battery is not completely used up or damaged
• Remove your battery, remove your SIM card then power it on again
/ /
keys at same time to reset it (1)
• Hold down
+

(1)

All user phone data : contacts, photos, messages and files,
downloaded applications like Java games will be lost permanently.
75

English - CJA30M0ALAAA

The phone can’t be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your mobile phone is visible to other
users (see page 48)



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